Where is my $10 Promotional Gift Card?

On the night of June 29th I purchased three months of Xbox Live Gold on my Xbox 360 and was supposed to get a $10 Promotional Gift Card with the purchase, the offer was on the dash / main screen. I tried to get help with this and was told that the offer
was valid and that I would get a message on my Xbox 360 with a code to redeem the $10 Promotional Gift Card within 24 hours. It has been way over 24 hours now and I have still yet to receive any message regarding the Promotional Gift Card.

:)

 

Xbox Live Gold Card 1 year sign up / $15 promotional xbox gift card issue

Hello,

I signed up for xbox live gold for 1 year on 6/20/15 because it indicated that I would receive a $15 promotional xbox gift card.

I received a message today from XBOX LIVE today welcoming me to xbox live gold with a promotional code.

But the problem is that I only got a $5 promotional gift card instead of the $15 promotional gift card that I suppose to receive...

When I clicked xbox live gold when I was about to sign up, it indicated like this shown below.

1 year subscription - $15 promotional gift card


3 months subscription - $10 promotional gift card


1 month subscription - $5 promotional gift card

Please look into this and get back to me... I won't redeem the $5 promotional code that I received today until I hear back from you guys...

I look forward to hear back from you soon...

Thank you xbox and happy 4th.

Best regards,

Jin





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$10 off Promotion?

I got my 10$ gift card promotional code from titanfall but when I go to use it it says something went wrong plz try again or type in the error code at error code site but there is no error code below.=[

 

I have the same issue...no help from support.

 

Per the terms of the offer, you should get the credits in 4 weeks. So it wouldn't have been enough time for you to receive the message yet.

 

Hey, guys! It seems you're part of a group that should have received $10, but received less. We've got this sent up to the appropriate people. Once I have more information, I'll be sure to post back in here. Thanks for your patience while we look into
this!

 

Hey, guys! We've determined that you qualify for this promotion. You should be receiving an Xbox Live console message with further details shortly. Thanks again!