Where had my memory gone ?

Discus and support Where had my memory gone ? in XBoX Games and Apps to solve the problem; I've gone to turn on my xbox this morning and all my games, memory and external memory has disappeared. I can't even play a disc. Please help!!!!!... Discussion in 'XBoX Games and Apps' started by Di Tooke, Mar 18, 2023.

  1. Di Tooke
    Di Tooke Guest

    Where had my memory gone ?


    I've gone to turn on my xbox this morning and all my games, memory and external memory has disappeared. I can't even play a disc. Please help!!!!!

    :)
     
    Di Tooke, Mar 18, 2023
    #1
  2. Francia J. Win User

    Where had my memory gone ?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    The external hard drive may have been corrupted. Can you please unplug the external hard drive and then perform a powercycle on your console, keep the hard drive unplugged.

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    Check if you can now install games and check if you can now see the games installed on your Internal Storage.
  3. XBF Eladio M Win User

    My memory is gone.

    Thank you for taking the time to let us know what is currently working for you.

    We will now be locking this thread. If you have any other questions or concerns that differ from this matter, please, feel free to create a new thread and we will cater to you there.

    Thank you for being part of the Xbox Family and we wish you a wonderful day.
  4. Demitri.J Win User

    My memory is gone.

    Update it worked! BUT cod still doesn't work but i guess it's just the game but thanks it worked 10/10 stars for you Brad. Lol
  5. Demitri.J Win User

    My memory is gone.

    Hi Brad,

    "Thanks for reaching out to us on the forums. We understand you have a question on your game progress. We recommend trying to

    remove the profile and then re-add     it back to the Xbox" thank you very much, i just tried that right now and still no luck.

    But Thanks,

    Demitri
  6. XBF Brad A Win User

    My memory is gone.

    Hi Demitri,

    Thanks for reaching out to us on the forums. We understand have question on your game progress. We recommend trying to

    remove the profile and then re-add     it back to the Xbox.

    Thanks,

    Brad
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Where had my memory gone ?

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