Where does the Xbox App download its games?

Devon00789 · Aug 15, 2019

Hi, I was trying to download Void Bastards through the Xbox App, but had to shutdown my computer so I could move my computer to another room. It got somewhere around 20% before I paused it thinking it could continue after I moved my computer. Now, attempting
to continue the installation (by clicking Install) briefly changes the button to the "preparing 0%" thing, but quickly reverts back to "Install". Trying to uninstall causes nothing to happen, and attempting to "play" the game bring up the usual prompts but
does nothing as well.

Where can I find the download location so I may delete what was downloaded so I may get a fresh install?

Some extra information:

- I was able to uninstall and reinstall Astroneer normally, and am able to play it as well.

- Searching with File Explorer in my preferred drive with things like "Void" "Blue Manchu" "Humble" in the hopes of finding something was inconsequential.

:)

XBF Ezra G

Hi Devon00789,

Thanks for your post. I understand you are experiencing an issue with uninstalling games from your Xbox (Beta) application. Unfortunately, the application does not allow access to the game files and only allows the user to change where games are installed.

You may want to try updating your Windows 10 installation in effort to resolve this issue, here's how:
To stay up to date, select the Start button >
Settings > Update & Security > Windows Update
, and then select Check for updates.

For more information, check out this article on updates:
Windows Update FAQ.

Devon00789

Unfortunately, after restarting my computer following the updates, the issues are still present.

Devon00789

Thanks for the replies, but it seems an update to the game itself had the rest of game install, I am now able to play it.

XBF Brad A

Hi Devon,

Thanks for letting us know the game is now working. I will go ahead and lock this thread as it has been resolved. Please feel free to come back to the forums if you have any other issues, questions, or just want to create a discussion
to talk to fellow gamers.

Thanks,

Brad

IRB

Hi

The games themselves come from the Microsoft Store on the PC (the Xbox app talks to that).

Try firing up the Store and make sure you are signed in there and see if you can download the game from there directly.

Ensure you are signed in to the Store with the correct Microsoft Account, the one with the purchased game/game pass.

Where does the Xbox App download its games?