Where does the code go?

GL Van Zyl · Jan 29, 2025 at 4:43 AM

My console keeps asking who's playing and then wanting me to sign in on Microsoft and gives a code but no where is a place where I can enter the code. I can't do anything on my Xbox at this stage.

:)

- AJ -

Hi, GL! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues signing in.

To clarify, have you already tried entering the code at [ https://www.microsoft.com/link ]?

Upon entering the code, you should be prompted to sign in using your account credentials.

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Due to the nature of your query, I find it important to offer a friendly reminder that this is a public forum and personal information should not be posted here. Please make sure not to accidentally reveal any personal information in the form of text, pictures, or other media.

I'll be looking forward to your reply.
Best regards.

Gerardo CG

Hi there Viskkat, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

If the refund was approved by Xbox more than 5 business days ago (taking into account that Saturdays, Sundays, and holidays are not business days), please respond to the email you received notifying you of the refund approval. This is the only way to get back in touch with the team that originally handled your refund request.

If, for any reason, you haven't received any email notifying you of the refund approval, please contact Xbox Support directly for further assistance, since they are the only ones who can help you with this problem.

Please note that in this public community forum, we are just players like you trying to help and guide other players. This means we don't have access to other accounts or information about refunds for other users.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

Smwutches

It'll go back to the payment method you used when you made the purchase.

Smwutches

We cannot assist with self-repair.

Mister Ohnaka

Hi ChiangChengYu,

Where was the prepaid code for Dance Central 2 from? That game is available in Australia, but it sounds like that code does not match your region. (As codes are region locked.)

Let us know where you got that code, and we can go from there.

Where does the code go?