Where do I ship my Controller for a repair order?

Discus and support Where do I ship my Controller for a repair order? in XBoX on Consoles to solve the problem; I put in a repair order and I haven't been sent the address that I need to send the controller to. Can I bring it into Microsoft store or should I wait... Discussion in 'XBoX on Consoles' started by Nathanswitala, Aug 14, 2021.

  1. Nathanswitala
    Nathanswitala Guest

    Where do I ship my Controller for a repair order?


    I put in a repair order and I haven't been sent the address that I need to send the controller to. Can I bring it into Microsoft store or should I wait for the email? What should I do here?

    :)
     
    Nathanswitala, Aug 14, 2021
    #1
  2. Smwutches Win User

    Where do I ship my Controller for a repair order?

    They should send you a prepaid label to ship it with. If you don't receive it, you'll want to contact support to have them resend it. http://support.xbox.com/contact-us
  3. Zerg Me Down Win User

    Microsoft

    I ordered a limited edition Xbox Cyberpunk 2077 Wireless Controller on May 3 and Microsoft never shipped my order. the order is not yet completed, my card has been charged. WHERE IS MY CONTROLLER?
    Your order is most likely delayed. With the virus going on online shipping is backed up.
  4. CookedMass78046 Win User

    Xbox Repair and Expedited Shipping

    I have placed an order for repair, and have paid for expedited shipping TWICE, and NOT ONCE has a shipping label been available to print. There is no information on where to send my console for repair, just a nice note in my Service Box that my order is
    "In Process". Have spent many hours with the online support staff trying to get a shipping label, to no avail. Amazing to think that Microsoft has turned into a garden-variety internet scammer.
  5. XBF Brad A Win User

    Need shipping address for controller exchange

    Hello Spider,

    Thanks for coming to the forums. With repair orders you get an email with all the information. Unfortunately, with controllers, you do not get a shipping label. It is also very important when you do ship it out write your order number for the repair on the
    outside of the box. Here is the address for the US shipping.

    MS Returns Center

    5700 South International Pkwy

    McAllen TX, 78503

    Hope this helps.

    Brad
  6. HAZMAT RADIO Win User

    Registration Issues

    You can't register the controller. You'll need to contact Xbox Support. Make sure you have a copy of your receipt.

    There are no repairs done for the controller, only replacements.

    If Xbox Support creates a repair order for the controller you'll have to pay for shipping to send your controller into the repair center.
Thema:

Where do I ship my Controller for a repair order?

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