Where do I send a power supply for replacement in Canada??

Discus and support Where do I send a power supply for replacement in Canada?? in XBoX on Consoles to solve the problem; Good day! I created a service request to return an out of warranty power supply and have it replaced. The request said I would be sent an email with... Discussion in 'XBoX on Consoles' started by DoggedDoor10797, May 9, 2018.

  1. Where do I send a power supply for replacement in Canada??


    Good day!

    I created a service request to return an out of warranty power supply and have it replaced. The request said I would be sent an email with instructions for shipping the old power supply back to Microsoft. I received an email with
    no address or shipping instructions whatsoever. I chatted with someone who told me to "keep checking my email" because there would be another one with the actual info. I have received no such email. Long story short, what is the address to send in an old
    component for replacement in Canada? Thanks!

    :)
     
    DoggedDoor10797, May 9, 2018
    #1
  2. Bad Power Supply

    I am pretty certain my power supply is smoked. It is still under warranty - but I get stuck in an endless loop on the support website trying open a ticket/send it in. I get to a screen where I select my problem - it says to contact support. The chat won't
    work - so here I am. How do I send in for a replacement power supply?
     
    SpecialPick5958, May 9, 2018
    #2
  3. soldado8 G
    soldado8 G Guest
    replacement power supply with power cord?

    Ill be sending the power supply for replacement. Do I have to send the brick with the power cord??
     
    soldado8 G, May 9, 2018
    #3
  4. gds1972
    gds1972 Guest

    Where do I send a power supply for replacement in Canada??

    Hi

    Can you please check your E-mail junk/spam folder just incase the E-mail has been placed here. If there is nothing here use the
    Contact Us option and you should hopefully be able to help further.
     
    gds1972, May 9, 2018
    #4
  5. Yup I’m constantly checking my email as well as junk and spam folders. I haven’t received a second email.
     
    DoggedDoor10797, Nov 3, 2018
    #5
  6. gds1972 Win User

    Where do I send a power supply for replacement in Canada??

    Hi

    Can you please check your E-mail junk/spam folder just incase the E-mail has been placed here. If there is nothing here use the
    Contact Us option and you should hopefully be able to help further.
  7. DoggedDoor10797 Win User

    Where do I send a power supply for replacement in Canada??

    Hi

    Can you please check your E-mail junk/spam folder just incase the E-mail has been placed here. If there is nothing here use the
    Contact Us option and you should hopefully be able to help further.
    Yup I’m constantly checking my email as well as junk and spam folders. I haven’t received a second email.
  8. HassanB Win User

    Xbox shutting down by itself

    Hi Unltd144,

    If the XBOX 360's power supply is displaying a red color for any reason or acting up like this where it randomly turns off it's likely the power supply needs to be changed. Not sure if you've tried this but have you directly plugged the XBOX 360 power supply
    into a wall outlet and not a power strip? This can sometimes cause problems like this so please make sure of that before you continue further.

    If the problem still persists after you've plugged the power supply directly into a wall outlet then it's likely your power supply needs to be replaced. Please visit this site here to
    request an exchange for your power supply. There's no way to just fix this issue yourself, it will require that the power supply be replaced.

    Assuming your console is under warranty it's an even exchange, they send you instructions on where to send the power supply, you follow the instructions, they receive the power supply and send you one right back.

    Hopefully that will be the end of your problems.
  9. Temhotabot Win User

    HELP PLEASE

    Well, before we recommend replacing it lets find out some things first. Where do you have your console and power supply? Are they on a carpet surface? Are they in an enclosed space? (Even the power supply needs to breath) What
    color is the light on your power supply?
  10. onyxishere Win User

    nooo power

    Just a note for you if you don't want to wait though. EB Games here in Canada (Gamestop in the US) sells the power supplies for $20. My niece had her power supply die and I replaced it at the store.

    Just bring your brick and cables in so they can match it.
Thema:

Where do I send a power supply for replacement in Canada??

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