Where do I find the code when I try to connect my phone to my Xbox one

Hi Florence_2020, thanks for your question. I'm happy to help.

Open the app. If you’re a new app user, select Set up a console. If you’ve already signed in to the app, select the Console icon in the upper right corner of the home screen, and select Set up a console.

Enter the code you were given on the Set up with the Xbox app screen.

You can view additional steps at this link:

https://support.xbox.com/en-US/help/hardware-ne...

I'm trying to connect my phone to my Xbox but it's asking fr the code for the console update screen. But it seems like i can't find it help?

Hi Renegade22384,

Thank you for coming to the Xbox forums.

It should be listed either in the center of the screen, or at the bottom of the screen. Personally, I have not set up a new Xbox in quite a while so the code could have changed positions but it should be somewhere in the center. Do you not see anything on
the screen that could pass as the code?

Could you possibly post a screenshot of your screen? I check the support article online and the screenshot there seems to be outdated.

I do not have access to the phone number linked to my account. When I try to sign into my account on a new device, the login requires a code from the old phone number. How do I access my account without the phone number?I am trying to sign in to a different Xbox One than my personal Xbox. I am unable to access my personal Xbox at present. I cannot get into my Xbox Microsoft account to change my verification phone number without the old phone number, which I no longer have.

When you first setup two step verification (where it sends a verification code to your phone number when logging in) it wouldve provided you with several backup codes (meant for this exact sort of situation) and told you to save them in safe place.

You can use one of those codes instead when it asks you for a code.

If on the off chance you didn't save those codes then unfortunately your account wont be recoverable. Those backup codes are your absolute last resort for regaining access to the account in this sort of situation. This is also why its so very important to keep your account information up to date.

its says i have a hardware problem when i try to connect wireless my wifi is connecting to everything like my phone laptop but not my xbox one