where did my sound go?

Discus and support where did my sound go? in XBoX on Consoles to solve the problem; After every game if I don't turn the sound all the way down on my TV will using the stereo headset when I unplug it to watch TV I have no sound. This... Discussion in 'XBoX on Consoles' started by Brettmcm, Nov 19, 2014.

  1. Brettmcm
    Brettmcm Guest

    where did my sound go?


    After every game if I don't turn the sound all the way down on my TV will using the stereo headset when I unplug it to watch TV I have no sound. This issue just popped up. What gives? Anyone else experiencing this?

    :)
     
    Brettmcm, Nov 19, 2014
    #1
  2. Kremzon
    Kremzon Guest
    Where did my rewards go!?

    I had been a rewards member for a few years now and I was just doing rewards missions last month and I got a e-mail saying I had 4000 rewards points and when I check the site that's a different story it says I just regestered and need to wait 2 days to see
    my account and I'm just confused cause I could see it just fine before and now when I'm trying to earn rewards and they disappeared all a sudden
     
    Kremzon, Nov 19, 2014
    #2
  3. Where did my tenure go?

    Maybe it will come back is all I can say am not an expert. It might be those things where you have to wait till it refreshes thing. That's all I got I'll try to get more info and get back to you because your problem is important to me and I care. So I'll
    be back, (to get more info) BYE.
     
    M3dIeV4L G4M3R, Nov 19, 2014
    #3
  4. where did my sound go?

    The stereo adapter has nothing to do with your tv sound...or shouldn't

    Just chat sounds, but both sounds come through the headset.
     
    NewBlacksmurf, Nov 19, 2014
    #4
  5. NewBlacksmurf Win User

    where did my sound go?

    The stereo adapter has nothing to do with your tv sound...or shouldn't

    Just chat sounds, but both sounds come through the headset.
  6. XBF Brad A Win User

    Where did it go?

    Hi Baffled,

    Thanks for replying about the issue with the add on missing. We recommend logging on the
    account website for each profile and check the

    order history
    . Then you will see which one owns it. Then on the console, go to my games and apps>highlight sim4>hit the start or menu button>go to manage game>ready to install>the add on should be there. Also keep in mind there is a service alert right
    now also. You can check the status
    here
    . If still having issues you can contact support.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  7. ScottTHEscammeR Win User

    Where did it go?

    Is it possible you downloaded it on an account that's not set as a main on that console? How many profiles do you have?
  8. Aventhyz Win User

    Where did it go?

    Use the app on your smartphone, if you can, and see if it's the same, if it's the same so maybe you will have to customize your avatar again
  9. Baffledbygadgets21 Win User

    Where did it go?

    Thanks Brad. I'll try again in the morning in case it is a server issue thingy! My brain is scrambled enough tonight! šŸ˜šŸ™ƒ
Thema:

where did my sound go?

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