Where did my Origins stars go?

Discus and support Where did my Origins stars go? in XBoX Games and Apps to solve the problem; Can someone tell me why my achievements for Origins packs chrono, terra and aurora have disappeared with the addition of the new packs? One of the... Discussion in 'XBoX Games and Apps' started by Natharto, Oct 3, 2014.

  1. Natharto
    Natharto Guest

    Where did my Origins stars go?


    Can someone tell me why my achievements for Origins packs chrono, terra and aurora have disappeared with the addition of the new packs? One of the stars for the 'passage' pack has also gone. It's like it's reverted to a point in the past because I did struggle
    to get that last star. I'm running windows 8.1 on a surface pro 2. Cheers.

    :)
     
    Natharto, Oct 3, 2014
    #1
  2. NYJets12
    NYJets12 Guest
    Help needed

    Rayman® Origins , coming out also F1 Race Stars
     
    NYJets12, Oct 3, 2014
    #2
  3. Steelbuck
    Steelbuck Guest
    Campaign Stars stuck at 118.

    Did you read above where I wrote even if I got three stars on a mission where I previously only got two it wouldn't update?

    Well, it's doing it again.
     
    Steelbuck, Oct 3, 2014
    #3
  4. Natharto
    Natharto Guest

    Where did my Origins stars go?

    Sorry! Still go my achievements but missing the stars as tho I haven't played the packs.
     
    Natharto, Oct 3, 2014
    #4
  5. Natharto Win User

    Where did my Origins stars go?

    Sorry! Still go my achievements but missing the stars as tho I haven't played the packs.
  6. XBF Brad A Win User

    Where did it go?

    Hi Baffled,

    Thanks for replying about the issue with the add on missing. We recommend logging on the
    account website for each profile and check the

    order history    . Then you will see which one owns it. Then on the console, go to my games and apps>highlight sim4>hit the start or menu button>go to manage game>ready to install>the add on should be there. Also keep in mind there is a service alert right
    now also. You can check the status
    here    . If still having issues you can contact support.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  7. ScottTHEscammeR Win User

    Where did it go?

    Is it possible you downloaded it on an account that's not set as a main on that console? How many profiles do you have?
  8. Aventhyz Win User

    Where did it go?

    Use the app on your smartphone, if you can, and see if it's the same, if it's the same so maybe you will have to customize your avatar again
  9. Baffledbygadgets21 Win User

    Where did it go?

    Thanks Brad. I'll try again in the morning in case it is a server issue thingy! My brain is scrambled enough tonight! 😁🙃
Thema:

Where did my Origins stars go?

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