Where can I get my controller fixed

You can visit xbox support for more information on repairs.
https://support.xbox.com/

The warranty period of the device can be checked on the following website
https://account.microsoft.com/devices/

If you need to exchange equipment you can do so on the following website
https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

In the meantime, you can contact Microsoft Customer Service at
https://support.microsoft.com/contactus

Hi Jory! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox controllers.

Based on your description, it seems your controllers are already out of warranty but no worries, you can still check your service replacement options by signing your account and follow the instructions through the link below:

https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Trace! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox controller.

You can check your controller's free warranty replacement order through this link:

https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

If your controller is no longer covered by warranty, you can check your out-of-warranty options using the same link above.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hello, Liam V. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

According to the following article, it seems that Microsoft no longer supports the Elite Series 1 controller.

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

However, if you live in the US, you can check if an authorized Best Buy center is near to you, or you can try starting a service order request by following the steps in the article above.

Best Buy Service Center article:

https://support.microsoft.com/surfa...n-the-us-9c30c2ba-a8d3-4657-b9df-9c00239751a2

I hope you find this answer helpful to your inquiry.

Thanks for taking the time to read me,

Arturo.

Hi there,

please see this link for the steps on how to get your controller fixed/replaced at the 'Accessory replacement' section here:

https://support.xbox.com/my-account/warranty-and-service/getting-your-product-serviced

which states:

If you purchased a Microsoft Xbox accessory within the last 30 days, you can return it to the retailer with your original proof of purchase. If you purchased the accessory more than 30 days ago but within the accessory warranty period, you can order
a replacement accessory from
Device repair (console registration is required). Make sure you click
Replace an accessory instead of “Repair my device.” Follow the onscreen prompts to place an order.