Where can I fix my hdmi port

You would have to submit a repair request at https://support.xbox.com

Hi there Dolores M, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

At the following link, you can create a service order for your console:

https://account.microsoft.com/devices/select-device-for-repair

If your console is not listed there, you will need to register it by clicking on the "Register device" button. Afterward, you must fill in the required information and follow the steps displayed to complete the service order process.

For more detailed information about the repair service procedure, please visit the following website:

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Hi there Dolores M, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

At the following link, you can create a service order for your console:

https://account.microsoft.com/devices/select-device-for-repair

If your console is not listed there, you will need to register it by clicking on the "Register device" button. Afterward, you must fill in the required information and follow the steps displayed to complete the service order process.

For more detailed information about the repair service procedure, please visit the following website:

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

On some TV you need to enable the HDR setting to allow the HDMI ports to be in 4K.

You have to check out your TV settings and find where you can choose the HDMI port where your console is attached too, and click enable HDR.

For example on my TV LG is under setting, general, I then can choose which HDMI port and click on enable HDMI Ultra HD Deep Color.

After that my console showed all green mark check

Which model TV have you bought? You should check out their original site to find out where is this setting on your TV.

(Sorry for my english, it's not my first language)

and fixed only with changing the hdmi port to another hdmi port on tv...