Where are the family content restrictions? I am trying to enable multiplayer features for...

Hi Brianna

Sorry to hear about that, however it seems you're on the Family settings app instead of the Xbox family settings app but to enable your child's privacy settings to be able to play online. Simply sign in using your account at https://account.xbox.com/Settings

From there, you should see your child's profile picture and click it.

Under Xbox Series X/S, Xbox One/Windows 10 devices safety, ensure that "You can play with people outside of Xbox Live", "You can create and join clubs", "You can add friends" and "You can join multiplayer games" are set to Allow. Scroll down and click submit.

Under Privacy, "You can see and upload community creations" set it to Everyone and these are optional: "You can communicate outside of Xbox Live with voice & text" Allow and "Others can communicate with voice, text, or invites" Everyone. Scroll down and click Submit.

I am sorry for the issue you are facing. To be honest, if you are facing an issue with adding a family member account back to the Family Safety Account then I suggest contacting the Windows support team by visiting https://support.microsoft.com/en-us/contactus/ Moreover, I will suggest following the below steps first again:

a. Add people to your family group
https://support.microsoft.com/en-us...ly-group-4a07b974-8103-16ad-6ea2-46549ca19e03

Second: To enable the multiplayer function for Minecraft in your Family Safety Account, you might need to adjust the settings associated with the account. Please follow the below steps:

1. Sign In to Family Safety Account: Log in to the Family Safety Account dashboard using the parent or guardian account credentials.

2. Select the Kid's Account: Locate and select your kid's account from the list of family members.

3. Adjust Permissions:
Content & Privacy Settings: Look for a section related to content and privacy settings. There, you might find options to manage online interactions, including multiplayer features.
Multiplayer Settings for Games: Within the content settings, you should be able to find options specifically related to multiplayer features for games like Minecraft. You can typically set permissions to allow or restrict multiplayer access.

4. Save Changes: Once you've adjusted the settings to enable multiplayer for Minecraft, be sure to save your changes.

Check if you have Family Settings enabled. Family Settings restrict use to these things: Parties, Downloading i.e Games/Downloadable Content. If you do not have Family Settings enabled, check if you are securely connected to the internet and are logged in
on a Xbox LIVE account.

Thanks for finding the page.

I wonder how this plays into the following:

https://help.minecraft.net/hc/en-us/articles/4408968616077

FAMILY GROUP MULTIPLAYER FEATURES

3. If Minecraft is rated above a member's age limit, enable Allow gameplay under Enable Minecraft to grant the member and exception to play it.

• Enable Multiplayer to let a member play Minecraft with others online, even if their account settings block them from multiplayer features.
  

We've set the multiplayer as "allow", and the page says this should override age restrictions, but multiplayer just remains grayed out and when hovering over it it tells us to check our microsoft account settings... which we have.

Sorry this issue is such a mess.

Hello Aarav A, I am an independent advisor and I would be happy to help you today. My name is Khaji

I'm sorry to hear that you're having trouble accessing multiplayer in Minecraft.

Leaving your family group on Microsoft: If you're in a family group, this could be restricting your access to multiplayer

Allow multiplayer on Xbox: Make sure you have multiplayer enabled on your Xbox account

Set your birthday to 18+: If your account is set as an underage account, this could be restricting your access to multiplayer.

Restart Minecraft: Try closing and reopening Minecraft

Wait for the problem to go away: If the problem is caused by a server error or outage, the best option may be to simply wait a moment and try connecting again

Thank you very much for your patience and understanding! If you need anything else, don't hesitate to contact us again.