Where are my 50,000 points??

I was promised by xbox support I would be receiving 50,000 points for upgrading to an xbox one s. It has been over a month and I still have not received the points I was promised and contacting support is just frustrating and not helpful. For some reason
I was only given 30,000 points and that is far short of what I was promised I would be getting if I ordered an xbox one s, they only response I have gotten is "The 50,000 Credit offer was only for select members. Since you registered after members were chosen
at the beginning of the offer period, you only received the default 30,000 Credits. Since this Credit event occurred on January 3rd on your MyRewards page, it will be deposited in the end of month deposit this month" Which doesnt answer my question I specifically
contacted xbox rewards right before placing my order to ask if I would be getting the 50,000 points and I was promised that yes I would and now you are trying to tell me I didnt qualify or something that is unacceptable If I dont receive the points I was promised
I will sending my one s back promptly!!

:)

 

Where are my 50,000 points??

Hello MeanUncle293577,

The 50,000 Credit offer was only for select members. Since you registered after members were chosen at the beginning of the offer period, you only received the default 30,000 Credits. Since this Credit event occurred on January 3rd on your MyRewards page,
it will be deposited in the end of month deposit this month.

 

Where are my 50,000 points??

I was assured by xbox support I would be receiving 50,000 points for upgrading to an xbox one s. Its been weeks and I still have not received the points I was promised and contacting support is just frustrating and not helpful. If I dont receive the points
I will sending my one s back.

 

Hello MeanUncle293577,

We do not see any posts before your post at (Where are my 50,000 points??). This forum is the only source for up to date information
on the Xbox Live Rewards program. If you asked at some other location, their answer may not have been up to date. We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team.