Whenever I start to play a game my xbox abruptly shuts down...

STOLENtalent · Sep 12, 2015

Not really all to sure why it is doing this but anytime I go to play a game I can through the menus and everything but as soon as I start to play my xbox just shuts itself off. Even my controller is left hanging like it's blinking for the connection that
was just there. I've tried unplugging it and doing a hard reboot but so far nothing is working. I thought maybe at first it was just disc games but I just tried geometry wars and got about 2 secs of movement and it shut down on me which is way more than what
I can get out of Gears now. Please help me!

:)

Misses Quinzel · Sep 12, 2015

Whenever I start to play a game my xbox one abruptly shuts down...

Hey there, STOLENtalent! It looks you already made a post about this
here. To ensure that you get the help that you're looking for in one thread, we suggest keeping an eye out there for any responses from the community. Thanks for understanding!

STOLENtalent · Sep 12, 2015

Whenever I start to play a game my xbox one abruptly shuts down...

Not really all to sure why it is doing this but anytime I go to play a game I can through the menus and everything but as soon as I start to play my xbox one just shuts itself off. Even my controller is left hanging like it's blinking for the connection
that was just there. I've tried unplugging it and doing a hard reboot but so far nothing is working. I thought maybe at first it was just disc games but I just tried geometry wars and got about 2 secs of movement and it shut down on me which is way more than
what I can get out of Gears now. Please help me!

Watch7ower · Sep 17, 2015

Hey Stolen,

the info you have provided suggests this may be an issue with your console's power supply. Please visit this page:

support.xbox.com/.../console-wont-power-on and work through solutions 4, 6 and 7. If none of those help, you may have to proceed to solution 8 and have the power supply replaced (instructions on how-to) are on the page above.

If possible, try to use another power supply (from a friend or family member) and see how that goes - this is the quickest way to determine if the issue lies with your console or power supply.

Watch7ower

Hey Stolen,

the info you have provided suggests this may be an issue with your console's power supply. Please visit this page:

support.xbox.com/.../console-wont-power-on and work through solutions 4, 6 and 7. If none of those help, you may have to proceed to solution 8 and have the power supply replaced (instructions on how-to) are on the page above.

If possible, try to use another power supply (from a friend or family member) and see how that goes - this is the quickest way to determine if the issue lies with your console or power supply.

Misses Quinzel

Hey there, STOLENtalent! It looks you already made a post about this
here. To ensure that you get the help that you're looking for in one thread, we suggest keeping an eye out there for any responses from the community. Thanks for understanding!

GZA_36

you need to take your console back to where you purchased it & get it fixed

Jorge1478

same *** happens to me the only way i get it to work is by unplugging it many times it lasts for a day and then the same problem emerges again

Savant Justin

I dusted and cleaned the vent holes on all sides and cleaned the hole for the power cable and tried again. Worked fine for 20 minutes and then it abruptly shut off (whenever it shuts off it doesn't make the power down tone either, it just goes dark). While
I was cleaning it, I also made it power cycle and issue is still present. The surface the Xbox rests on is free of anything that could block it from ventilating properly.

Unfortunately it sounds like my possible options are running low.

Whenever I start to play a game my xbox abruptly shuts down...