Whenever i play windows roblox the game freezes, but i can hear all the game sounds still,...

Hi, forgot to mention i run with 24GB ram. I am unsure why but it only freezes on the windows roblox app. Player seems to work fine.

hello

I have the same problem on my pc windows 11 and laptop windows 11, i can play all day on the browser and its all good but when i try and play on Microsoft store app i can only play a few minutes then it frezzes and is totally unresponsive.

There are 2 cases in which this occurs:

Your Internet disconnects and reconnects quickly
The most common scenario: you reach the memory limit

Case 2 is what I and most of you face: Roblox uses too much memory and the above symptoms OP mentioned occur.

The only way to fix this problem is to increase the amount of RAM, reduce the graphics quality, and ensure that your device is kept in a cool, clean place and not exposed to direct sunlight.

Information source (credits):
https://www.reddit.com/r/RobloxHelp/comments/sfm3vw/el_juego_de_roblox_se_morfo_aleatoriamente/es/

This link does not belong to Microsoft, I suggest you be careful when visiting, be careful with the ads.

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Julio Hernando Gama Mejía, recommends the following steps for a solution.

According to the information shared, this event may occur due to incompatibility or lack of updating of the video drivers, ChipSet and BIOS; Therefore, in this case it is necessary that you inform me of the exact brand and model of the PC?

However, you can start by running the pending updates to verify that these programs have the most recent version compatible with the equipment. To do this, you must validate with the PC manufacturer; Therefore, I invite you to follow the steps that you will see in the following link, which can help you update these programs from the manufacturer's page: Windows 10 ≡ Download and install official drivers (3 of 4).

At the end of the previous process, carry out the processes created by Microsoft that can help you with the optimization of the operating system and PC; To do this, follow the instructions in the following link: Suggestions to improve PC performance in Windows 10.

We want to give you the best support experience; Therefore, we will be attentive to your responses in order to give you additional alternatives.

Information source (credits):
https://answers.microsoft.com/thread/d7f8ab6b-a2c5-4da7-9799-2cf5dd5a319a

I hope to be of great help to solve your problem.

Best regards,
Marvina.

OS Name Microsoft Windows 10 Home

System Model MS-7916

Processor Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 3601 Mhz, 4 Core(s), 8 Logical Processor(s)

BaseBoard Product Z97 GAMING 7 (MS-7916)

GPU Name Radeon RX 580 Series



Driver Version 31.0.12027.9001