When will the Xbox Series X Controller Firmware get fixed?

raptorscream · Dec 18, 2021

When will Xbox/Microsoft fix the issue with Xbox Series X disconnecting every 10 mins from BT?

It's not a controller hardware issue, so getting replaced does nothing. Tested same controller on a phone, played for 30 mins, no disconnects at all, while playing Forza Horizon 5 through the Xbox App get's me disconnected so often that it's not playable.

BT adapter isn`t the issue, did a test with a BT Headset, PS4 Controller and Xbox controller, all 3 connected at the same time, only the Xbox Controller kept disconnecting, while using the PS4 controller to play Forza, and the BT headset to listen.
Also distance between BT Adapter and Controller is not an issue at all, it's 50cm from me, in the front I/O of the case, nothing is blocking it.

The PC firmware for the controller needs to be fixed, that's the issue, and it's obvious since people all over reddit and here complain about the issue, while in some games happens less, and others more.
MS/Xbox dosent even aknowledge this issue, and all that support can do is either give us the basic troubleshooting links that most people already tried before contacting Support, or replacing the controller that does nothing since it's a firmware issue

:)

raptorscream

I'm playing on a PC, this isn't a Forza issue, it's a Windows/Firmware/Compatibility issue, the controller disconnects even if i'm not in any games.
A lot of people have this issues on PC, for some it works fine in some games, and in others it keeps getting disconnected, and for most it just disconnects regardless of game or not.

It's been an issue since Xbox One controllers, and day Series X

SwordofWhedon

It doesn’t. I use it with my iPad all the time on BT and no disconnections. Also use it on laptop and other devices with BT

It’s not the firmware. It’s something else that’s doing it, or I’d have the same issues

The best way to help is post exactly which BT Adapter you’re using. If it’s built into your device then what device. It could be a conflict with your specific hardware or drivers you have installed, a specific motherboard chipset that adapter doesn’t like. All kinds of things.

raptorscream

Well it sucks that it's over an year since the console launched and the issue persists while still advertising BT. And all we get is the "just buy the adapter"

Xicor66

the adapter generally has better responsiveness except it still suffers from connection drops. the controller firmware update option has been removed from the accessories app which means you should try updating the firmware on console if you have one, unfortunately

raptorscream

Yeah, the behavior is very weird, I tested it with my phone and worked fine.

I'm using an Asus BT500 adapter (not built-in), but that dosen't seem to be the issue either. And I only connect my Xbox Controller to it, that's why I bought it

As I said, I tested to see if the adapter is the issue, by connecting a PS4 Controller, and BT headphones at the same time with the Xbox Controller.

And played Forza that way, since that's what I play the most with the controller and I get disconnects. And while playing the game with the PS4 controller, and listening through the headphones, I could see the Xbox controller getting disconnects, while the others were fine.

When I'm using the Xbox Controller, I get the first disconnect within 5 mins, and after that every 10-15 mins

When will the Xbox Series X Controller Firmware get fixed?