When will the quantum break preorder bonus codes issue be solved

Discus and support When will the quantum break preorder bonus codes issue be solved in XBoX Sales and Promo to solve the problem; You said normal support would return on Monday. It's now Tuesday and is am no closer to getting my codes. I just want what I payed for. We redirected... Discussion in 'XBoX Sales and Promo' started by curtispryke, Apr 19, 2016.

  1. curtispryke
    curtispryke Guest

    When will the quantum break preorder bonus codes issue be solved


    You said normal support would return on Monday. It's now Tuesday and is am no closer to getting my codes. I just want what I payed for. We redirected to this website for answers and for the issue to be resolved. The people from Xbox support said it would
    be resolved in a day. I initially posted my problem on Saturda. All I have heard back is the same generic message everyone else has received. Just fix it. I expected better of an organisation such as Microsof.

    :)
     
    curtispryke, Apr 19, 2016
    #1
  2. FrostzMonkey
    FrostzMonkey Guest
    No Alan Wake or Windows 10 version of QB codes received after pre-order

    I still haven't received any codes for quantum break preorder bonus. Any help would be awesome!
     
    FrostzMonkey, Apr 19, 2016
    #2
  3. Jalsar
    Jalsar Guest
    Quantum Break Codes

    Pre Ordered Quantum Break on the April 4th and still haven't received any preorder bonus codes.
     
    Jalsar, Apr 19, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    When will the quantum break preorder bonus codes issue be solved

    Hey CLPHD1,

    As you mentioned you've seen, we're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information. Unfortunately we're unable to provide
    an ETA, but we can assure this is being addressed.

    Thank you for your patience!
     
    Mister Beep, Apr 20, 2016
    #4
  5. Mister Beep Win User

    When will the quantum break preorder bonus codes issue be solved

    Hey CLPHD1,

    As you mentioned you've seen, we're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information. Unfortunately we're unable to provide
    an ETA, but we can assure this is being addressed.

    Thank you for your patience!
  6. FrostzMonkey Win User

    No Alan Wake or Windows 10 version of QB codes received after pre-order

    I still haven't received any codes for quantum break preorder bonus. Any help would be awesome!
  7. VaniLLAFAce315 Win User

    Quantum break havent received ANY pre order codes

    my co worker and i both preordered Quantum Break at about the same time. he has received ALL of his preorder bonus content and i havent received a single game code.. its been more than 10 days now. thanks.
  8. MAQUISAR uCORSU Win User

    Bonus Token (Quantum Break) not received

    Hello please help me Bonus Token (Quantum Break) not received I pré -command Quantum Break Version ( Dematerialize of ) my Xbox One and I are directly

    Still not resize bonus codes pour la version ( Windows 10 ) PC de Quantum Break and Alan Wake + his DLCs
  9. Mister Quimby Win User

    No Quantum Break Preorder Bonus-Codes

    Hey there siqniqOne!

    As Bowski stated above, the appropriate teams are looking into the the issue. All eligible users will receive an Xbox Live message with further information.

    Thank you for your patience!
Thema:

When will the quantum break preorder bonus codes issue be solved

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