When will the download problems be fixed?

ngocphi · Mar 9, 2015

Ninja are you talkung about a us base or continential us or a territory

Not all territories including guam or costa rica is recongized as the us

Also the military bases use foreign connections

Also can you provide a speedtestmnet reault

I waa able to download yltombraider myself

Region is usually the culprit and the easiest to fix do you really want to spemd 30mins or longee answering questions when it could be your region

I doubt it thata why it is the first thing that is asked

when seeking help dont eliminate something till you tried

Also sometimes its the isp

If you are using a lte connection or a slow cable connection the speed isnt consistent. Thats why we ask for a speedtest.net result it is to help you figure out if it is server side usually shown as a server status warning which it has been good lately

If you get nat warnings (speed)

ngocphi · Mar 9, 2015

Kool you have to remeber not everyones setting is thr same thats why you see aloy of people have issues

Its not just one problem

Actually if you look at the threads you are quoting it is actually a region problem or a speed test result as the said person usually admits to

Unless you kbow for a fact that everyone is in the same region and dont have speed issues

You cant say its the same problem

You can check xbox live status on your console

If your account region and actual region dont match ita most likely the issue

International laws cant be ignored nor is it recommended you use an out of region account

There was a service warning days ago bit its not on now

KroolSale · Nov 1, 2018

ngocphi, in my case you were correct and i'm sorry, Red Dead Redemption actually is region locked, i live in Slovenia, where XBL is not supported (at all) and my region is set to Austria, so i'm assuming the game uses IP check, as i can't find it under search
function on Slovenian dashboard also, that's why i wasn't able to download it properly. Fortunately i'm visiting my friend in Klagenfurt quite often and just phisically download it there.

ngocphi

Becauze it is troubleshooting

You do know that not every situation is the same right?

Does your account region match your actual region if not then it will cauze download issues

If not your situation what about another person?

See what i mean?

You dont know if it is the server or the persons fault you have to ask the person the correct questions

Sometimes it the connextion type like fibre or lte Or ttheir dsl is too slow

I suggest you call a tech support line it is the exact same proccess

Questions are asked and troubleshooting is suggested

You wont get far in life if you dont answer questions

There is no way for us to read your minds

Most of the time its because of a region mismatch which would cause most of the problems

But beczuae not everyone list or provide the troubleshooting info listed in the download sticky for us to help them

Questions have to be asked

Maybe you should take the time to actually help people

Thjs is a help forums

Not every answer is the same

Not every account is the same

xxO Ninja Oxx

That's my favorite. "Has something changed about your internet speed? That might be the problem. Oh yeah, has your region info changed since two days ago when you downloaded something?" ive tried it all as well. clearing cache. tried deleting the file itself
but it doesnt even download enough to register that its on the hard drive. ah well. guess ill spend some money with someone else until this all gets fixed. just a shame.

Dlige99

Ok, the whole entire not being able to buy it at all thing was on my side, but still, please explain as to why so many people are having all these problems? But yeah it turned out my card info was messed up and I'm just going to wait untill all these downloading
problems are fixed and use my paypal.

KroolSale

xxO Ninja Oxx , exactly the same situation here with me, just to correct you, and to make this even more sad, the service alert is up form the 2nd of march, the day i purchased my game and i still can't download it, they just changed it on the 5th as they
saw it might take a bit longer to fix, and they didn't want it to look as they need a whole week to solve it. today is day seven since my purchase and i still don't have the game.

xxO Ninja Oxx

I was thinking about asking almost this exact question but kinda knew i would get the same dodgy, robotic answer from every other post about downloads. The downloading of content has been messed up for 3 and a half days now... which is not to be expected
from a company like microsoft. You sure could take my money, please fix the system so I can now download the game I've already paid for.

When will the download problems be fixed?