when will my rewards be deposited into my account

Discus and support when will my rewards be deposited into my account in XBoX Rewards & Social to solve the problem; when will my 15,500 reward credits be transferred into my account as it said the the 15th but its the 15th now ! 5fb7d089-3e54-4a76-bd85-8f13c51e0a4b Discussion in 'XBoX Rewards & Social' started by A3 Fabby, May 14, 2018.

  1. A3 Fabby
    A3 Fabby Guest

    when will my rewards be deposited into my account


    when will my 15,500 reward credits be transferred into my account as it said the the 15th but its the 15th now !

    :)
     
    A3 Fabby, May 14, 2018
    #1
  2. mikitzli
    mikitzli Guest
    April rewards deposit

    I haven't received rewards credits for April deposited into my account. Can you please check when they will be deposited.
     
    mikitzli, May 14, 2018
    #2
  3. Coast Vybz
    Coast Vybz Guest
    My rewards points

    I have 17,000 reward credits ready to be deposited into my account yet it has passed three deposit dates and still has not been deposited and it does not have a date that tells me when it will be deposited also my Microsoft rewards account was suspended
    a few years ago for some reason so how will my Microsoft rewards and Xbox for awards go about this issue ??
     
    Coast Vybz, May 14, 2018
    #3
  4. Smwutches
    Smwutches Guest

    when will my rewards be deposited into my account

    There is no deposit scheduled for today.

    Credits are scheduled for deposit based on when you get to 5,000 pending credits. If you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the
    next month.
     
    Smwutches, May 15, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    when will my rewards be deposited into my account

    There is no deposit scheduled for today.

    Credits are scheduled for deposit based on when you get to 5,000 pending credits. If you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the
    next month.
  7. XBLRewards8 Win User

    when will my rewards be deposited into my account

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  8. XBLRewards8 Win User

    Rewards not being deposited

    Hello ASTRALMATR1X,

    Your deposit is being prevented due to a mismatch between your Rewards Account region and your Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account
    region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency. For example, since you registered as a US Rewards
    member, we are attempting to deposit USD into your Microsoft payable account. However, since you only have a British Microsoft payable account, we cannot complete the deposit. You will have to create a US Microsoft payable account for us to deposit into in
    order for the deposit to complete successfully.
  9. yanjian Win User

    Promotions for 50,000 MS Rewards Credits when upgrading from Xbox 360 to Xbox One

    For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

    Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.
    Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)
  10. XBLRewards8 Win User

    My Rewards are not depositing into my account.

    Hello UselessCJ,

    While we do see two other gamertags associated with your current email, we are still tracking the purchases made for this gamertag. The reason why you stopped getting Rewards is because around the time Microsoft Points were discontinued, we made a series
    of changes to our program. In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made
    some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero
    star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Unfortunately, we can only provide support for Xbox Live Rewards issues, so we cannot respond on your other account issues. However, there is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process
    cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process. This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this
    problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We
    apologize for the inconvenience. However, I can see that the 20 dollars were not from us, and total amount we deposited into your account before you started experiencing your current deposit issue was roughly $5.
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when will my rewards be deposited into my account

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