When will Microsoft fix the Xbox "feature" of disabling surround sound when a chat headset...

Thank you. And to be clear so that I can make sure I am understanding correctly, the behavior you're expecting is that when plugging in a mono headset it is for not just chat but to pass game and chat audio to the headset? or is the mono headset only meant to pass chat while the surround sound system continues to cast game and console audio and is switching the TV/Surround sound audio from its settings? Thus when unplugging the surround sound system works as intended but does not work as intended when a mono headset is plugged in.

With the sony headset are you trying to pass all sound through the headset? or through the headset and the surround sound system?

Thanks,

John

Not only that but the chat adopter is buggy/missing feature. There is crackling sound that you can hear when everything else is quiet like navigating though the dashboard screen. Also the adapter is also only in stereo so any surround sound headphone that
is plug in the controller won't get surround sound (it is rumor that the Turtle Beach XO headset suppose to be surround sound and that why they are overprice). If you want a console that doesn't have all this set back and bs then go get a PS4. The Xbox One
brand name does fit well for this console, because we went backward in features.

canadianonlinegamers.com/.../tritton-warhead-7-1-wireless-surround-sound-headset-xbox-360-review

Another great feature of using Microsoft’s technology is that for those friends who may have this headset as well, up to four Warheads can sync up at the same time, so everyone will be able to play and use their own headset when playing on one Xbox.

Hi GeoffBuck.

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Currently, there's no official support for third party headsets and adapters for Xbox One. Some existing headsets will work but will have some features missing (typically surround sound and voice chat).

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What headset do you have?

Hi John,

I've pasted your most recent here and replied in green.

Thank you. And to be clear so that I can make sure I am understanding correctly, the behavior you're expecting is that when plugging in a mono headset it is for not just chat but to pass game and chat audio to the headset? No, ideally, only chat audio goes to headset, but I'm ok if game and chat come thru as long as the current game/chat balance slider is available. I move the slider all the way to chat so no game audio comes thru the headset.

or is the mono headset only meant to pass chat while the surround sound system continues to cast game and console audio and is switching the TV/Surround sound audio from its settings? Like I mentioned above, I'm flexible with how it's implemented. The main requirement is that if any headset is plugged into the controller, it does not automatically turn off audio out via HDMI to my TV/Surround. Plugging in a headset should still allow Dolby Digital, DTS, Atmos, etc. to flow thru HDMI via ARC, eARC, or direct to a receiver.

Thus when unplugging the surround sound system works as intended but does not work as intended when a mono headset is plugged in. I don't understand this comment. The Xbox does not work as expected when a headset is plugged in because surround sound is no longer passed out via HDMI. If no headset is plugged in, the Xbox will pass surround sound out via HDMI as I expect it to.

With the sony headset are you trying to pass all sound through the headset? or through the headset and the surround sound system? I don't use the Sony headset normally. I only tested it so I could provide you an additional data point and to demonstrate that the Xbox turns off HDMI audio out whenever ANY headset is plugged into the controller.

Please let me know if you have any additional questions or comments.