When will microsoft fix the issue!

Hi, CollectStream72 my name is Oskayra, and will be a pleasure help you

many users like you are wondering the same thing, keep in mind that this is a forum where we interact players with players, we are not direct workers of microsoft so we do not know for sure when it will be solved, keep in mind that the microsoft team is working hard to solve this problem. Please be patient and you will see that soon the problem will be solved. Remember you can check the status of the microsoft services by this link

https://support.xbox.com/xbox-live-status

Best regards. Oskayra

Hi Austin, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, change your connection DNS.

Follow these steps:

Go to Profile and System > Settings

In the Settings menu, select General > Network settings.

Select the network you're connected to, then select Advanced settings > Manual

On the DNS field, input these:

Primary: 8.8.8.8

Secondary: 8.8.4.4

Save settings.

If it still does not work, please, if you know how to do it, make a Wi-Fi hotspot router on your phone and connect to it.

That way we can isolate the issue, by testing another internet connection, using your mobile data plan.

Let me know if it works!

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

If I may ask, what is the issue that you're experiencing so I can check that for you?

It's not really an issue. All you have to do is turn the volume down on the TV.

I did put in the post that I realize this is an "option", turning the volume down on the TV, but, it does not resolve the problem. For some people, simply turning the volume down on the TV (or muting it) may not be an "issue", but for others, like myself,
it is an issue. Maybe I would have been better off to call this a "feature" that Xbox doesn't have but other major consoles do? The TV that I have this particular Xbox One connected to, it is not easy to just turn the volume down OR mute it. Sorry, I cannot
upvote your reply as this same response is listed on multiple forums across the internet, and users like myself, have said this is not a viable solution. So, thanks for the reply, but, it's not a very good reply.

Hey there Forzen thanks for taking the time to bring this issue to us.

We suggest reaching out to our
Xbox Ideas page since it would be best for the engineers to hear about this. We hope this helps!

Thank you for this information. I will definitely post this to the Xbox Ideas page since it doesn't appear to be in the works currently..