When will I receive the Money

Discus and support When will I receive the Money in XBoX Rewards & Social to solve the problem; Hello. After the problem i had few weeks ago (Solution for deposit) You told me that everything is Ok .But i have not received the money yet . Is... Discussion in 'XBoX Rewards & Social' started by Ozymandias DZ44, Nov 29, 2017.

  1. Ozymandias DZ44
    Ozymandias DZ44 Guest

    When will I receive the Money


    Hello.

    After the problem i had few weeks ago (Solution for deposit)

    You told me that everything is Ok .But i have not received the money yet .

    Is there another problem with my account ?

    When will I receive the Money ?

    I already missed Black Friday Deals .

    Thank you

    :)
     
    Ozymandias DZ44, Nov 29, 2017
    #1
  2. ST4RK1LLER 134
    ST4RK1LLER 134 Guest
    GTA V bonus content money card was not recieved

    when I bought gta v on Xbox marketplace I bought the package to receive 1.5 mil in game money. I never recieved the money and I contacted support. I have a reference code if that helps
    [mod removed]. I was told I did not receive the bonus bc there was a licensing issue. Can you help?
     
    ST4RK1LLER 134, Nov 29, 2017
    #2
  3. Tommy Teapot
    Tommy Teapot Guest
    Shopto Finance option 0%

    before i added the xbox one console to my account i emailed them asking when they took the money and when i would receive the console, i was told the price was added to my account when the machine was dispatched, they also said i would receive the machine on launch day. I decided to press ahead with it, low and behold when i ordered it the money was billed to my account immediately and the estimated delivery date changed to the "3rd december". it may be fine for some but i want it on launch and i didnt want billed immediately etc. so it looks like nobody will receive it on launch if ordering now.
     
    Tommy Teapot, Nov 29, 2017
    #3
  4. Smwutches
    Smwutches Guest

    When will I receive the Money

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by
    the 15th of the next month.

    So since your pending credits would have been added back to your account after the 15th of this month, they'll deposit with the first deposit of December.
     
    Smwutches, Nov 29, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Ozymandias DZ44,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since we only performed the transfer in the latter half of this month, they will be a part of the mid-December deposit.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    When will I receive the Money

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by
    the 15th of the next month.

    So since your pending credits would have been added back to your account after the 15th of this month, they'll deposit with the first deposit of December.
  7. The_Last_DJ Win User

    When will I receive the money?

    Hello Connor L! I'm Kris and I'd be happy to help you with your question.

    What was the date the refund got approved? It will be 3 - 5 working days from that date. So could be early next week.
  8. XBLRewards8 Win User

    When will I receive the Money

    Hello Ozymandias DZ44,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since we only performed the transfer in the latter half of this month, they will be a part of the mid-December deposit.
  9. Annanda Martins Win User

    When will I receive my money from refund?

    Hi, my name is Annanda, thank you for your question and for reaching out.

    You need to contact Support. Yes, it can take up to 5 business days for the refund to be on the payment method, so if it has been 8 days or 2 months and a couple of days, you need to contact Support directly so they can assist you in issuing this refund.

    The problem choice you choose on the Support link might not give you access to Request a Call or Live Chat, and in this case, try selecting other problems ( even if does not match the issue you are facing ) because what is important here is for you to contact Support. So do this until the contact options appear, okay? Here in the community, we have no access to account/billing information.

    I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

    Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Best Regards, Annanda.
  10. XBLRewards8 Win User

    Not receiving Money .

    Hello Ozymandias DZ44,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since we only transferred your Credits in the latter half of last month, they will not be deposited until the mid-month deposit this month.
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When will I receive the Money

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