When will I get the money from my refund

Hello Byron. I'm Arturo, and I'll be glad to assist with your inquiry today.

When your refund request is approved, Microsoft usually takes between 3-5 business days to send the money to your bank. However, sometimes your bank can take a few days more or until the end of the month to reflect the money on your statement.

You can review the status of your refund, when it was approved and more useful information by clicking below:
https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Hi, my name is Annanda, thank you for your question and for reaching out.

Ted, usually refunds take from 3 - 5 business days after approved to go back to your payment method ( it can be more depending on your bank institution ) but on the last 2 weeks there was a delay on the refund process as was warned on the Xbox website, and they are slowly getting back on their tracks and solving all the refunds made from then until now, okay?

If you want to ask about your refunds, please contact Support directly:

https://support.xbox.com/contact-us/

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards, Annanda.

This does help although I’ve already waited a week and still nothing in my account

Hi there Logan, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

The time it takes for refunds to be reflected after the refund is approved is generally between 3 to 5 business days (Saturdays, Sundays and holidays are considered non-business days).

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

The refund was approved but I re bought it. Will I still get my money back from the first time when I bought it and refunded it?