When will audio issues be fixed?

wesley_gou · Jun 24, 2025 at 1:12 AM

I currently have a new Xbox series s and I am having audio issues using streaming services. I can log into Disney plus or Netflix and try watching something but the audio is completely gone. I can click the home button and the haptic noises play when selecting things in the Home Screen but the second I go into a streaming service I lose audio. It happens occasionally and goes away days at a time then randomly stops working again. I can restart my Xbox or quit the app and reopen and I still have the same problem till it eventually goes away. I saw a forum for more than a year ago saying that Microsoft is working on a solution but the audio issue is still here making it impossible to watch anything on my Xbox. Please help.

:)

SwordofWhedon

Disney and Netflix are in charge of, and make their own apps, so you would need to contact their support

HAMI210

They must have fixed some of the initial audio problems with DTS from launch. When i first got the console at launch, i set it to DTS and would experience a similar audio issue when watching tv. The crackling wasnt subtle though.

Since switching back to DTS, I havent had this issue so it looks like they fixed this in the recent updates since launch.

{Parity}

Thanks for posting. Hopefully, other users will benefit from your experience.

TITAN Regiis

Greetings,

This is a game audio issue which you have to fix in the game sound/audio settings

EquableGore08

Microsoft issued a statement that audio through the 3.5 audio port on the controller will NOT work with Bluetooth. That's the reason for the bad audio quality. I would wait on it and see if a future uupdate fixes this issue.

When will audio issues be fixed?