When updating app or software the connection drops all the time!

Discus and support When updating app or software the connection drops all the time! in XBoX on Consoles to solve the problem; Hi all. For the last couple of days when my Xbox one goes to update its software and any apps, the connection drops after a minute or so. I have no... Discussion in 'XBoX on Consoles' started by silentsmoke13, May 13, 2017.

  1. When updating app or software the connection drops all the time!


    Hi all. For the last couple of days when my Xbox one goes to update its software and any apps, the connection drops after a minute or so. I have no issues playing games online and streaming stuff. So in the mean time I have disabled all updates, but why
    is this happening??

    I have a HUAWEI HG633 router, which my Xbox one is connected wirelessly.

    If anyone has had this issue and know how to solve it,chat would be great!

    Thanks in advance.

    :)
     
    silentsmoke13, May 13, 2017
    #1
  2. xbox one x connection

    I am having the same issue where my wired connection drops after 2 or 3 seconds. When I go to setup my wireless connection it says I have a wired connection. Oddly I was able to download updates with no problems, but cannot play games as xbox live drops
    every time the connection drops. I suspect that it is a software/driver issue as I have no problems with the xbox one.
     
    luckyarthurdent, May 13, 2017
    #2
  3. taidara
    taidara Guest
    Updating the xbox software

    Greetings SatiricalTen!

    Appreciate if you can answer a few questions for us. This information will give us the details we need so that we can give you the very best support possible. Please read:
    START HERE! And post back in full detail (the bits in bold).

    Thank you!
     
    taidara, May 13, 2017
    #3
  4. When updating app or software the connection drops all the time!

    This is what I pulled off from the router, when my Xbox One tries to download an update:

    [table][tr][td]13:50:51 14/05/2017[/td][td]Security[/td][td]Warning[/td][td]Intrusion -> SRC=103.207.46.205 DST=92.3.210.98 LEN=44 TOS=0x00 PREC=0x00 TTL=42 ID=11040 PROTO=TCP SPT=62140 DPT=23 WINDOW=575[/td][/tr][/table]

    Any ideas??
     
    silentsmoke13, May 14, 2017
    #4
  5. Mister Beep
    Mister Beep Guest
    Sorry to hear about the update issues. Are you an Xbox Insider? If so, please be sure to report any issues you come across within the feedback app. If the Wireless connection is dropping consistently, please try a wired connection to your modem to see if
    that affects any change. Keep us posted if that helps.
     
    Mister Beep, Nov 1, 2018
    #5
  6. Mister Beep Win User

    When updating app or software the connection drops all the time!

    Sorry to hear about the update issues. Are you an Xbox Insider? If so, please be sure to report any issues you come across within the feedback app. If the Wireless connection is dropping consistently, please try a wired connection to your modem to see if
    that affects any change. Keep us posted if that helps.
  7. silentsmoke13 Win User

    When updating app or software the connection drops all the time!

    This is what I pulled off from the router, when my Xbox One tries to download an update:

    [table][tr][td]13:50:51 14/05/2017[/td][td]Security[/td][td]Warning[/td][td]Intrusion -> SRC=103.207.46.205 DST=92.3.210.98 LEN=44 TOS=0x00 PREC=0x00 TTL=42 ID=11040 PROTO=TCP SPT=62140 DPT=23 WINDOW=575[/td][/tr][/table]

    Any ideas??
  8. luckyarthurdent Win User

    xbox one x connection

    I am having the same issue where my wired connection drops after 2 or 3 seconds. When I go to setup my wireless connection it says I have a wired connection. Oddly I was able to download updates with no problems, but cannot play games as xbox live drops
    every time the connection drops. I suspect that it is a software/driver issue as I have no problems with the xbox one.
  9. Mad Music Chimp Win User

    All Xbox One controllers have stopped connecting to the console

    The controller connectivity issue has come back again. Resetting system fixed the issue for a few hours, but same problem came back quickly.

    When the problem started again, all the controllers kept on dropping connection and reconnecting, until eventually the controllers failed to stay connected.

    I'm starting to think it's related to bad software updates as there was a recent O/S update.

    Any suggestions??
  10. BR4DOKYBrazil Win User

    Very buggy, especially since last update

    Missed say drop the control connection! After the September update my control and that of many people is disconnecting all the time!
Thema:

When updating app or software the connection drops all the time!

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