When selecting Dolby Atomos on Xbox One get error message - 0x80bd0009

Discus and support When selecting Dolby Atomos on Xbox One get error message - 0x80bd0009 in XBoX on Consoles to solve the problem; Hi I have recently got a Sony Soundbar ht-xf9000 with Dolby Atomos. When I try to select Dolby Atomos get error message 0x80bd0009. I can select... Discussion in 'XBoX on Consoles' started by Markb9999, Jun 4, 2020.

  1. Markb9999
    Markb9999 Guest

    When selecting Dolby Atomos on Xbox One get error message - 0x80bd0009


    Hi

    I have recently got a Sony Soundbar ht-xf9000 with Dolby Atomos.

    When I try to select Dolby Atomos get error message 0x80bd0009. I can select Dolby Digital or DTS without any error.

    If I change the video settings to 1080p I can change the audio to Dolby Atomos and it works. Once I change the video back to 4k I cant then select Dolby Atomos
    without getting error message.

    Any help would be great, I have been trying to fix this for a couple of weeks.

    Cheers

    :)
     
    Markb9999, Jun 4, 2020
    #1
  2. Sheiik98 Win User

    When selecting Dolby Atomos on Xbox One get error message - 0x80bd0009

    Hi Markb9999

    Ideally, you should contact the support service, I hope they can help you https://beta.support.xbox.com/

    Cheers :)
  3. Blueheart14 Win User

    When selecting Dolby Atomos on Xbox One get error message - 0x80bd0009

    This is a know issue with the new console update they are working on new update to fix it
  4. Markb9999 Win User

    When selecting Dolby Atomos on Xbox One get error message - 0x80bd0009

    Hi

    Do you know how I can raise this with Xbox Support ? I can't find an email address for them.

    Cheers
  5. mattpaulson Win User

    How do you set up dolby atmos on xbox one without getting this error code 0x80bd0009

    I ve done all that. When I select dolby atmos in the settings on m xbox it gives me an error code 0x80bd0009
  6. Kev7420 Win User

    Sound since last update

    try to update the controller it is seperate from a system update and make sure you check your audio settings, maybe try this https://windowsreport.com/xbox-error-0x80bd0009-dolby-atmos/ or https://answers.microsoft.com/en-us/xbox/forum/all/xbox-1-error-code-0x80bd0009/2a90e68d-6901-45b6-9da4-d56f0b49d7de
Thema:

When selecting Dolby Atomos on Xbox One get error message - 0x80bd0009

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