When is MS going to fix the random disconnects with the Elite 2 controller?

Discus and support When is MS going to fix the random disconnects with the Elite 2 controller? in XBoX Games and Apps to solve the problem; and before you suggest changing the batteries, connecting via USB or updating the firmware 1. There are no swappable batteries in the Elite 2, there is... Discussion in 'XBoX Games and Apps' started by Xcel, Nov 7, 2021.

  1. Xcel
    Xcel Guest

    When is MS going to fix the random disconnects with the Elite 2 controller?


    and before you suggest changing the batteries, connecting via USB or updating the firmware 1. There are no swappable batteries in the Elite 2, there is a rechargeable battery and 2. It does the same thing connected via USB and 3. It has the latest firmware.

    :)
     
    Xcel, Nov 7, 2021
    #1
  2. XBF - Dom Win User

    When is MS going to fix the random disconnects with the Elite 2 controller?

    Hello Xcel,

    Thank you for reaching out to us about your issue!

    It looks like you've followed a majority of the troubleshooting steps provided by our support site. The last troubleshooting method that you haven't mentioned was to power cycle the Xbox. (This method was in the video located under: My controller doesn’t function correctly -> My controller keeps getting disconnected -> Step 5: Additional Troubleshooting)

    To power cycle the device, press and hold the power button for 10 seconds until the device shuts off.

    After turning your device back on, connect your Elite Series 2 to see if you experience another random disconnect.

    If you are still experiencing issues, then I suggest clicking the link below to learn more about getting your device serviced as you may need a replacement:

    Getting your Xbox device serviced | Xbox Support

    [Let us know if this answered your question by tapping "Yes" below]
  3. Led Magnet Win User

    Controller's connection to system

  4. Tedd27 Win User

    Xbox One Controller successfully connected to PC via bluetooth does not work with Windows apps.

    I am now having the same issue but with a brand new Elite Series 2 controller. However, this time when I revert the firmware I run into another issue. When playing a game, my controller will randomly disconnect and my FPS drops to 1-5 per second for a couple of seconds. Then I have to go into my bluetooth settings in order to resync the controller. I looked this issue up it seemed to be a common issue in a previous build. So now I have the choice of random disconnects or no functionality at all. That's not okay for a $200 controller. On top of everything, I only updated the elite controller because the A button kept bringing up the game bar and updating was a suggested fix. So no matter what I use, the stock firmware, the newest firmware, or an older firmware, there are issues that make the controller unusable.
  5. PR3D4T0R X4 Win User

    Controller connectivity, why is it so bad?

  6. Mick1620 Win User

    Elite Controller 2 Disconnecting

    Ive been having the same issues with the new controllers that use Bluetooth to connect. I notice more issues when im running/connecting multiple bluetooth devices. But overall the disconnecting happens at random times. Ive just got into the habit of plunging
    the controller in whenever i play online multiplayer games. This has happened with the series 1 and 2 elites and the newer generic controllers.
Thema:

When is MS going to fix the random disconnects with the Elite 2 controller?

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