When is Microsoft going to acknowledge that this "new experience" is buggy and needs ...

you might want to try an uninstall the app and reinstalling it to see if that helps out.if you keep having main problems with any apps like amazon app on xbox you may have to call support for that app i had a similar issue with the Netflix app awhile back.or
if worst case you nee to call xbox support you may need to call 1-800-4myxbox and speak to an agent there to give you a more detailed answer.

 

Been having many UI/console issues for over a week and a half as well, took multiple factory restores & hard resets to eventually get to a point that I can play/watch videos in app for an extended period of time (just became stable again Friday).

I really would hope that Microsoft can look at these forums and the support tickets opened up to figure out what went wrong with the December "bug fix" update, they sure opened up a can of worms with it :X

 

teH MuRRizzle,

Glad you got your console working. I am sure Microsoft is aware of the issues encountered by some and are investigating to help improve things in the future. Happy Gaming!

 

Thanks for the responses all. I've reinstalled the apps multiple times, no effect. I also tried all the usual fixes, restart the router/modem, I even switched routers to see if it was my router being one that has an issue with the xbox update(I have heard
there were some..) from my netgear to a Linksys, but the issue was still there. That made it clear to me/confirmed to me that while yes these are app specific issues, that since they are similar issues across similar video streaming apps(I now notice on Hulu
as well in addition to Amazon Video and Vudu, but not Netflix and youtube oddly enough) that it is a xbox problem even more so, especially since they all started after this update to xbox..

 

After using the XB1 console for 6 months I can say I will sell it (if I can). The idea that I cannot access the file system,, or make file name changes to my files (games, etc..), or other, is beyond logic. Get yourself a good gaming PC.

 

I've had my numerous share of issues with NXOE.

Having been a part of the Preview experiences, I will say this release seems rushed and also isn't the experience marketed initially so perhaps this isn't even what Xbox hoped to provide but they ran out of time.

In the end, it isn't NXOE thats the problem...its the xbox team as a whole or how these experiences are being brought to us as in the state and not frequency.

It all goes back to saying something that you can't fully deliver on......In the end tho, we will need to vote with our pockets and not via the forums. Sales drove the initial responses and they will continue to drive other responses.

Not compared to the PS4 but compared to Xbox' own goals excluding any other competitor.

 

@GaudyTapestry34

Not sure what your comment has to do with the subject of this thread but no console will allow you to change file names or access the file system and it's not beyond logic as to why.

 

I read somewhere that the next update to the update for the Xbone is not until Feb, 2016.. I hope it's sooner.

 

I got one 2 days ago in the preview as bug fix but no details of what as been fixed, No idea when it will go live.

 

Growling Yapper - Thank you for trying to be a mod... However comma... More than 1 app was mentioned by the OP so this thread was NOT just for Amazon app... And for the record I did create a thread for the issue I still have a month later and has still been
ignored.

 

Sorry I forgot the vudu app, and for the record I'm not trying to be a mod or anything else.