When im in my main minecraft account and i press manage account hole another named account...

Hello!

I'm a Independent Advisor. I will be glad to help you.

Verify if your gamertag, achievements, purchases and other account data are still the same through these links

https://account.xbox.com/Profile

https://account.microsoft.com/billing/orders

If everything has changed, it could mean that someone has hacked your account.

If the hacker changed the data you originally had as your primary email, it will be very difficult for you to get your account back.

Please try to follow the hacked or compromised account recovery guidelines of this tool:

https://support.microsoft.com/account-billing/h...

If you somehow find the new email address associated with your account, fill out the recovery form with that information.

https://account.live.com/acsr

Here are some tips on how to find the email address.

https://support.xbox.com/help/account-profile/m...

Best regards

Im 100% sure that i changed my name on my main account because its changed to the one i wanted and i didnt change the second one, and when i wanted to Play Forza horizon, my main account showed that im playing it right now even when i was logged on on my second account trying to change the name back

I tried to add my other email to my microsoft account but it says its part of a reserved domain, So i cant add it as an alternative account. So another minecraft player is using my email for their minecraft earth account and thats why i cant use it? When
i sign into minecraft earth i come up as princess.cossign which isnt me but when i play on normal minecraft everything is fine, why is there a problem all of a sudden because of playing minecraft earth? Id like to be able to use my main minecraft account on
minecraft earth and not have it come up as someone i dont knows minecraft account. I dont want my email connected to another minecraft account and i also feel bad for the the other person that they might have lost access to their account because of this mix
up or whatever it is, im so confused... please help!?

Hey Patyahun,

To protect your privacy please don't post pictures with your full name on it.

I would suggest not adding the main account as a child under another account you made, as the main account is the one that said had had the restriction so adding it as a child account will only make it so that the adult account can only change the privacy
settings for your main account.

If your main account is an adult account based on age, then you should be able to change your own settings without needed to create another account to manage the main accounts settings.

That is only required for child accounts.

If you can, remove your account from the family settings and go to Xbox.com and manage your privacy settings for the main account.

Let us know the results.

Hi I have the exact same problem where my Xbox account name says one thing and says I have paid for Minecraft but when I click on th manage profile button it takes me to a different Minecraft account where is says that I do not have Minecraft java edition and so can't play it. The only reason I was able to play on that pc was because it automatically signed me in when I sign in on another device using the email address used for my Minecraft account it takes me to the profile without Minecraft on it.