When I want to sign in it says account has been locked and when I want to recive the code...

Hello this is Virginia O.

I understand that you are experiencing signing in issues.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link to unlock your account:

https://support.microsoft.com/en-us/account-bil...

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

I’m sorry but none of this can actually work I don’t understand I haven’t done anything wrong but still Microsoft locking my account. If you are an expert and know hot to fix it I. Can give you my account just for fixing please

Hi, my name is Nathan. I am an Xbox Live Ambassador.

I just want to know,

Did you recive an error message when you signed in?

If so, could you please put the code down so other people an I can help you.

Thank You.

[quote user="EngulfedTrash73"]

CANT ITS AN OLD EMIAL THAT I CANT LOGIN TO AND HAVE ALREADY TALK TO WINDOWS ID THEY SAID THEY SAID THEY CANT UNBLOCK IT



[/quote]

If that is what support told you then there is nothing more that can be done.

My account has been locked too.