When I turn on my xbox one the screen just stay green

Discus and support When I turn on my xbox one the screen just stay green in XBoX on Consoles to solve the problem; When I turn on my xbox one the screen just stay green and says "x box one" but never goes to the main menu ac89ed2a-c717-471b-a324-5eeb92df955e Discussion in 'XBoX on Consoles' started by PreppingPants18, Dec 9, 2016.

  1. PreppingPants18
    PreppingPants18 Guest

    When I turn on my xbox one the screen just stay green


    When I turn on my xbox one the screen just stay green and says "x box one"

    but never goes to the main menu

    :)
     
    PreppingPants18, Dec 9, 2016
    #1
  2. Xenokai
    Xenokai Guest
    Xbox 1 green screen startup

    WAIT! the Xbox one when you first turn it on can stay on the big Green screen for up to 10 mins! make sure you dont turn it off when it loading this screen. Wait it out.
     
    Xenokai, Dec 9, 2016
    #2
  3. SCISSORS777
    SCISSORS777 Guest
    My Xbox one keeps going to green screen and then after a few minutes to black screen then off

    my Xbox one has just decided to stay on green screen for a few minutes then goes black and most times turn off after that .. help please
     
    SCISSORS777, Dec 9, 2016
    #3
  4. MRizkBV
    MRizkBV Guest

    When I turn on my xbox one the screen just stay green

    MRizkBV, Dec 10, 2016
    #4
  5. Epiphany Truth Win User

    Xbox One froze whilst updating today

    I just hard reset my xbox and now it's just staying one the first screen you get taken to when you turn on your xbox. Green screen with xbox one symbol and 3 . . .

    So basically its starting up I think but it's just staying on this screen
  6. MRizkBV Win User

    When I turn on my xbox one the screen just stay green

  7. Xenokai Win User

    Xbox 1 green screen startup

    WAIT! the Xbox one when you first turn it on can stay on the big Green screen for up to 10 mins! make sure you dont turn it off when it loading this screen. Wait it out.
  8. Arminator Win User

    Xbox One stuck at the initial green screen

    [quote user="HELLSLAUGHTER"]Xbox One is stuck at the initial green screen, anyone with this problem please help.[/quote]

    I just picked up my console and set it up minutes ago. I connected it to my WLAN, and let it download the update. After it restarted, it booted to the green Xbox One logo, and stayed that way. Being a bit impatient I touched the power sensor on the console
    to turn the console off. The light on the console's power sensor pulsated for about a minute, and when the powerbrick showed a yellow light, I pressed the Guide button on the cotroller to turn it on again.

    The console booted, stayed at the green Xbox One screen for a while (less than a minute) and went on to continue with the setup process, asking me for the time zone.

    So it might just help turning it off and on again...
  9. NathanielLarson Win User

    when i turn on my xbox one it just stays on green start up screen

    Hey,

    It might be possible that your console encountered an error while it was updating. It can be fixed but it is a bit of a lengthy process.

    Check out How to use the offline system update diagnostic tool.

    When you get to that link click I need to update my console offline then select which version of the Xbox One you have. If you have an xbox one x or s it should take you right to the steps you'll need. If you have the original xbox one, click no until your
    only option is continue. From there follow the steps on how to update your console offline.

    Keep in mind you will need a USB flash drive and a computer to complete this.

    Hope this helps

    Nate.
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When I turn on my xbox one the screen just stay green

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