When I turn my xbox on, my screen is completely blank unless I choose to power it off

When at the dashboard push both view button and start button at same time and refresh the dashboard.

Don't worry we are here to help other gamers let us know if you solve the problem...

I would like to thank you very much for the quick reply. the dashboard is working fine now but when trying to sign in with my account which has the lock it down function on, simply stays loading, but while I used my sister's account, which does not need
a password to log in, it signs in a bit sluggishly but works nevertheless. is there a thread I could find on support? Thanks again

This troubleshooter, TV screen is blank solutions has several steps you can try
to resolve your issue.

Also try, reset console power supply by removing power cord for a few minutes and turn on again.

While you reset console power you could also power cycle your network hardware.

Hello I have turned on my Xbox this morning and the dashboard is working fine, the mini menu is fine (except for unloaded game and app icons) but when trying to load onto a password protected account, it simply stays loading. I have a feeling this might
be more of a software and hardware problem rather than the one off bug you encounter. Is there a place where I might be able to get my console repaired? Many Thanks