When I try to make a Xbox live account it comes up with error code 8015402B

LIKEABOSS12389 · Dec 30, 2016

Why is this happening and is there a way to fix it

:)

abeastlyplayer · Dec 30, 2016

i cant sign in!!! help!!

ok, so a while back LIVE sent me a message over xbox live and said that i needed to enter in a security code for my account so no one else could sign in to it. i ignored it. a few days ago i was at my friends house and i couldnt download my account. an error code popped up. now when i try to sign in to xbox live on my computer, it makes me go through all this crap. my email hooked up to xbox live is hotmail and it is microsoft too. i have to enter that stuff in my hotmail account too! Help!

ClassiestElf · Dec 30, 2016

I am trying to set up an Xbox live account...I get to the last step and I get error 8015402B

Please help what is error 8015402B... and how do I fix it to finish setting up a Xbox live account

XBF Brad A · Oct 31, 2018

Hello there,

Due to this being an old post I will be locking the thread.

Thanks,

Brad

XBF Brad A

Hello there,

Due to this being an old post I will be locking the thread.

Thanks,

Brad

XBF Crystal P

Hi there FixingMender146,

Thanks for reaching out! I'm sorry to hear about the error message 8015402B. I recommend to try using the troubleshooting resource :

Error 0x8015402B or 8015402b occurs when you create a Microsoft account on Xbox 360.

Give it a shot and let us know if that helped resolve the issue.

Thanks!

luap82

I get error 8015d02e and when I tried to create new account I got code 8015402b. All test were normal except I got a service alert in Live Status.

bobbeal

sorry got this code when trying to add new account as well 8015402b

XBF Erick C

Hey there aron!

Sorry to hear you are running into this problem. It looks like the error code that you are receiving (8015402B) is just letting you know that the email address that is associated with the Microsoft Account has not been verified.

Go ahead and follow the links within the support article for "Error 0x8015402B or 8015402b occurs when you create a Microsoft account on Xbox 360."
This will walk you through what exactly to do to get this resolved.

I hope this helps!

When I try to make a Xbox live account it comes up with error code 8015402B