When I try and open a game I get the error code 0x87e1000c I have tried deleting the games...

Discus and support When I try and open a game I get the error code 0x87e1000c I have tried deleting the games... in XBoX Games and Apps to solve the problem; Whenever I try and launch a game I get an error code "0x87e1000c" it says to try uninstalling and reinstalling but when I try to reinstall it starts... Discussion in 'XBoX Games and Apps' started by JimmyEZ, Apr 27, 2023.

  1. JimmyEZ
    JimmyEZ Guest

    When I try and open a game I get the error code 0x87e1000c I have tried deleting the games...


    Whenever I try and launch a game I get an error code "0x87e1000c" it says to try uninstalling and reinstalling but when I try to reinstall it starts updating the game and then gives me the "installation stopped" message. I have tried deleting my saved data and also resetting my Xbox and neither have fixed it.

    :)
     
    JimmyEZ, Apr 27, 2023
    #1
  2. JimmyEZ Win User

    When I try and open a game I get the error code 0x87e1000c I have tried deleting the games save data and resetting my Xbox

    Thank you for the help changing the DNS settings has fixed it been struggling with this for a while much appreciated.
  3. OpticRJames Win User

    When I try and open a game I get the error code 0x87e1000c I have tried deleting the games save data and resetting my Xbox

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please try the following steps one at a time to resolve the issue:



    Solution 1: Do a power cycle to clear the cache of the console



    1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

    2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

    3. Plug the console power cable back in.

    4, Press the Xbox button on your console to turn on the Xbox console.

    Solution 2: Try setting up manual DNS settings on your console and check if that sorts out the installation issue.

    1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

    2. Primary DNS: 208.67.222.222

    3. Secondary DNS: 208.67.220.220

    Solution 3: Please try setting up a mobile hotspot connection using your phone, then connect the console to the hotspot connection. Try updating the game again after that and see if it works.



    Solution 4: Do a factory reset



    1. Press the Xbox button to open the guide.

    2. Select System > Settings > System > Console info.

    3. Select Reset console.

    4. Reset and keep my games & apps.
  4. XBF Mohammed C Win User

    Game corruption

  5. XBF Mohammed C Win User

    Fortnite Error 0x87E1000C

  6. Kathy A. Win User

    Why does my game have a error code when u try to install or load in?

Thema:

When I try and open a game I get the error code 0x87e1000c I have tried deleting the games...

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