When I signed up for preminum, my microsoft solitaire collection no longer worked. How do I ...

Hi Sumio,

Thanks for coming to the forums. We understand have question on how to sign out of the Microsoft Solitaire collection. To do this all you need to do is sign out of the Xbox companion app. This will automatically sign you out of the Microsoft solitaire Collection.

Hope this helps.

Brad

How do I reinstall Microsoft Solitaire collection on my laptop

I have been playing the Solitaire Collection for a long time - sometimes on my desktop, sometimes on my Surface. Whatever challenges I completed on one showed up on the other. Since I upgraded to Windows 10 on my desktop and got the new Solitaire Collection
there, that is no longer the case. If I do something on my Surface, it will show up on my desktop. But if I do it on the desktop, the Surface doesn't know about it.

Same problem here. Other Microsoft games like Microsoft Mahjong and Microsoft Sudoku work well. I also have no problem logging into Xbox live directly. The only problem is with Microsoft Solitaire Collection.

I uninstalled Solitaire Collection and re-installed and run apps.diagcab, but it still will not sign in.

I have a Premium Solitaire account.

When I try to sign in to my Solitaire collection - I get this message:

You were signed out of Xbox Live from outside Microsoft Solitaire Collection. We need to return you to the main menu to sign in again.

Then I get:

Sign In Error

We could not sign you in to Xbox Live. Please check the Microsoft Solitaire Collection FAQ and refer to error code: 1170000.

I have tried everything they have recommended. Is there anything else going on? At one time I got an error that my Premium has run out - but there was no where I can update or pay, and now that doesn't every come up.

Anyone have any ideas?

Hi Always go to Xbox Servers to see if they are down. A lot of times Microsoft will sign u out automatically it has happened to me even when I am playing games. It is because live servers went offline for numerous reasons because of maintenance or etc other
reasons.