When I put in my Xbox live card code it says Sorry,an unexpected error has been recorded

Discus and support When I put in my Xbox live card code it says Sorry,an unexpected error has been recorded in XBoX Games and Apps to solve the problem; when I put in my Xbox live card it says sorry,an unexpected error has occurred.The error has been recorded and we will investigate.Plese try to redeem... Discussion in 'XBoX Games and Apps' started by UnwaryTarsier48, Oct 16, 2016.

  1. UnwaryTarsier48
    UnwaryTarsier48 Guest

    When I put in my Xbox live card code it says Sorry,an unexpected error has been recorded


    when I put in my Xbox live card it says sorry,an unexpected error has occurred.The error has been recorded and we will investigate.Plese try to redeem later.ive been doing this for the past month

    :)
     
    UnwaryTarsier48, Oct 16, 2016
    #1
  2. WalnutVeil20985
    WalnutVeil20985 Guest
    fifa 17 download error

    When I enter my code I get an error that says, 'sorry, but an unexpected error has occurred. This error has been recorded and we will investigate it'

    Anyone any ideas?
     
    WalnutVeil20985, Oct 16, 2016
    #2
  3. Robertito3636
    Robertito3636 Guest
    I recently bought a new 3 month membership for Xbox live and when I put in the code it says error

    i recently bought a new 3 month Xbox live membership and every time I put in the code it says "Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later."

    This has been happening all the times Iv tried please help
     
    Robertito3636, Oct 16, 2016
    #3
  4. NormalApollo327 Win User

    Something went wrong

    Sorry, but an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later.
  5. oClassical Win User

    Anyone Else Not able to Put in Codes?

    Exact same issue, i have tried renewing the same Xbox live 12 month subscription code multiple times and get "Sorry, but an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later."
  6. Jformiga Win User

    Gears of war tokens

    I live in Brazil but got the codes sent to me, should be able to use it right? but only tried now and got this error:

    Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later.

    VxptAlLhncClkDBo.2
  7. shaggyhunts Win User

    Gears of war backwards compatibility codes

    Im physically located in Australia, my xbox region is set to Australia and according to Microsoft support my account is australia to. But also according to them the codes that i have been sent are US codes. The error is " sorry, but an unexpected error has
    occurred. The error code has been recorded and we will investigate. Please try to redeem code later.

    thanks
  8. ApplaudedSine17 Win User

    XBOX gold not able to add the activationcode at Xbox site in my account

    Your right: that is exactly my problem.

    the message i get after entering the activationcode is:

    Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later
Thema:

When I put in my Xbox live card code it says Sorry,an unexpected error has been recorded

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