When I made a purchase I received a double charge for it/Cuando hice una compra recibí un ...

When I made a purchase I received a double charge for it/Cuando hice una compra recibí un doble cargo necesito ayuda

:)

 

[I made a purchase through the xbox store, I made the charge to my card but I do not download]

Hice una compra por medio de la tienda de xbox, me hizo el cargo a mi tarjeta pero no descargo , no esta en descargas pendientes, tampoco en mi lista de compras, ni un indicio de haber echo la compra, pero si hay cargo a mi tarjeta, ¿necesito saber como
me van a dar lo que ya pague?

[Translation]

I made a purchase through the xbox store, I made the charge to my card but I do not download, it is not in pending downloads, neither in my shopping list, nor an indication of having made the purchase, but if there is charge to me Card, do I need to know
how they will give me what I already pay?

 

When I made a purchase I received a double charge for it

Can I please talk to a person

 

You will want to contact support and speak to billing. Contact Us | Xbox Support

 

I already requested a phone call four times and I did not receive an answer

 

Mexico

 

Here's the number to call them directly - 001 800-2660068