When I made a purchase I received a double charge for it/Cuando hice una compra recibí un ...

Discus and support When I made a purchase I received a double charge for it/Cuando hice una compra recibí un ... in XBoX Games and Apps to solve the problem; When I made a purchase I received a double charge for it/Cuando hice una compra recibí un doble cargo necesito ayuda c2b2ca52-03c5-4bde-94c2-0007db43e903 Discussion in 'XBoX Games and Apps' started by Tadokiari LP, May 3, 2018.

  1. Tadokiari LP
    Tadokiari LP Guest

    When I made a purchase I received a double charge for it/Cuando hice una compra recibí un ...


    When I made a purchase I received a double charge for it/Cuando hice una compra recibí un doble cargo necesito ayuda

    :)
     
    Tadokiari LP, May 3, 2018
    #1
  2. gabdemis
    gabdemis Guest
    [I made a purchase through the xbox store, I made the charge to my card but I do not download]

    Hice una compra por medio de la tienda de xbox, me hizo el cargo a mi tarjeta pero no descargo , no esta en descargas pendientes, tampoco en mi lista de compras, ni un indicio de haber echo la compra, pero si hay cargo a mi tarjeta, ¿necesito saber como
    me van a dar lo que ya pague?

    [Translation]

    I made a purchase through the xbox store, I made the charge to my card but I do not download, it is not in pending downloads, neither in my shopping list, nor an indication of having made the purchase, but if there is charge to me Card, do I need to know
    how they will give me what I already pay?
     
    gabdemis, May 3, 2018
    #2
  3. lanetteCooke
    lanetteCooke Guest
    When I made a purchase I received a double charge for it

    Can I please talk to a person
     
    lanetteCooke, May 3, 2018
    #3
  4. Smwutches
    Smwutches Guest

    When I made a purchase I received a double charge for it/Cuando hice una compra recibí un ...

    Smwutches, May 3, 2018
    #4
  5. Tadokiari LP
    Tadokiari LP Guest
    I already requested a phone call four times and I did not receive an answer
     
    Tadokiari LP, May 3, 2018
    #5
  6. Tadokiari LP
    Tadokiari LP Guest
    Mexico
     
    Tadokiari LP, May 4, 2018
    #6
  7. Smwutches
    Smwutches Guest
    Here's the number to call them directly - 001 800-2660068
     
    Smwutches, Nov 2, 2018
    #7
  8. Smwutches Win User

    When I made a purchase I received a double charge for it/Cuando hice una compra recibí un doble carg

    Here's the number to call them directly - 001 800-2660068
  9. Tadokiari LP Win User

    When I made a purchase I received a double charge for it/Cuando hice una compra recibí un doble carg

    What region are you in?
    Mexico
  10. Smwutches Win User

    When I made a purchase I received a double charge for it/Cuando hice una compra recibí un doble carg

    You will want to contact support and speak to billing. http://support.xbox.com/contact-us
  11. Tadokiari LP Win User

    When I made a purchase I received a double charge for it/Cuando hice una compra recibí un doble carg

  12. XBF Leslie D Win User

    When I made a purchase I received a double charge for it

    (๑ˆ◡ˆ๑)ﾉнёιιο!



    I saw your post in regards to a charge you need removed on an older thread. So I went ahead and split your post so we could tailor our support directly to you.



    I do want to let you know that in regards to reversing the payment, you would need to submit a refund request.



    Click here to learn How
    to complete the refund request form    .



    After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.



    If you have questions about the process or have not heard anything within 48 hours please reply to the confirmation email sent to you.
    Our dedicated team is ready to assist you.

    If still needing further assitance feel free to contact Live Support. The best way to reach Live support would be here:

    https://support.xbox.com/contact-us#0



    It's going to ask if you want help from the virtual agent select
    no thanks,pick the category(Games)and just pick a contact method
    (request a call from support or Chat is faster).
Thema:

When I made a purchase I received a double charge for it/Cuando hice una compra recibí un ...

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