when i log into my personal account it says "That Microsoft account doesn't exist" what do i do

Discus and support when i log into my personal account it says "That Microsoft account doesn't exist" what do i do in XBoX Accessibility to solve the problem; i got this error and found a youtube video telling me to clear my caches but i doubt it will work please help (i got this after playing minecraft)... Discussion in 'XBoX Accessibility' started by Axel Orstadius, Apr 8, 2025.

  1. when i log into my personal account it says "That Microsoft account doesn't exist" what do i do


    i got this error and found a youtube video telling me to clear my caches but i doubt it will work please help (i got this after playing minecraft)

    :)
     
    Axel Orstadius, Apr 8, 2025
    #1
  2. Emmanuel Santana Win User

    when i log into my personal account it says "That Microsoft account doesn't exist" what do i do

    Hello, and welcome to the Xbox Community! I'd be happy to help you today.

    I just want to clarify that we're not able to directly assist with account or login issues, but we can offer troubleshooting help and guidance whenever possible.

    So, when you log in at this link: https://account.microsoft.com/, do you still see the message "This account doesn't exist"?
  3. 4cc68187-277e-45b9-b Win User

    I Can't Sign In

    Why can't I log into my xbox account? Every time I log in it says my account doesn't exist...I tried my other Microsoft accounts and its still saying the same thing your account doesn't exist. I don't recall deleting my account or confirming to have it
    be taken down.
  4. UddipMayur Win User

    Forgot email

    My main problem is that when I try to log in, is it says that account doesn't exist. But my account exist as I can see it in the friends list of my other account.
  5. AaryaT Win User

    urgent!

    I entered the email that my xbox says is my account email ([Mod removed- personal information]) and when I used it to log into microsoft it said it didn't exist.
  6. Renzo Reemer Win User

    my account got hacked and when i try to log in it doesnt recognize my mail

    what should i do if it keeps saying that this microsoft account doesn't exist? is there a way to use a alternate email?
Thema:

when i log into my personal account it says "That Microsoft account doesn't exist" what do i do

Loading...
  1. when i log into my personal account it says "That Microsoft account doesn't exist" what do i do - Similar Threads - log personal account

  2. I can't log in with the (newly) changed passwords when I change passwords, and it keeps...

    in XBoX Accessibility
    I can't log in with the (newly) changed passwords when I change passwords, and it keeps...: My account has been hacked and set under a new gmail: "ov*****@rambler.ru", previously under my own email. Though my account still has my full name on it, because it is my personal account, it...
  3. I am not able to log in to my primary account and it keeps saying 0x8007003B, what do i do?

    in XBoX Accessibility
    I am not able to log in to my primary account and it keeps saying 0x8007003B, what do i do?: I have used this account for a very long time but we have forgotten the microsoft log in password so we can’t go into the microsoft account either but any time I try to log in to it, it keeps...
  4. I have minecraft bedrock on my xbox, why i can´t play it on my pc? i logged into pc xbox...

    in XBoX Games and Apps
    I have minecraft bedrock on my xbox, why i can´t play it on my pc? i logged into pc xbox...: Hi, so as the question say, i have Xbox minecraft since the Xbox one Minecraft ed, so i have the game bought, a digital copy, so i logged into my xbox app on pc, but can´t play it, even when its...
  5. I want to log into my Rockstar account from Sony to play with my Xbox user from Sony, but I...

    in XBoX Games and Apps
    I want to log into my Rockstar account from Sony to play with my Xbox user from Sony, but I...: I want to log into my Rockstar account from Sony to play with my Xbox user from Sony, but I don't know what my Rockstar user is. Can someone help me find out how, please, as soon as possible?...
  6. Microsoft doesn't recognize my personal account that I log into Minecraft with anymore. Can...

    in XBoX Accessibility
    Microsoft doesn't recognize my personal account that I log into Minecraft with anymore. Can...: My personal email that I used to buy Minecraft with, is not being recognized by Microsoft anymore. I have the buy order and email I got from buying Minecraft but every time I try to sign into my...
  7. Borderline Personality Disorder friend logged into my account and used slurs in my...

    in XBoX Accessibility
    Borderline Personality Disorder friend logged into my account and used slurs in my...: My friend who has Borderline Personality Disorder and who I currently take care of logged into my Xbox Series X on 2/19/2024 and sent a message (with profanity/racist remarks) to her own Xbox...
  8. My account has been hacked i need to change log in info how do i contact a real person not...

    in XBoX Accessibility
    My account has been hacked i need to change log in info how do i contact a real person not...: Account has been hacked how do i contact a real agent not a virtual agent f1eee7c0-56a5-4f8c-9d2b-ef071cf841d6
  9. Log off in the middle of a match after another person sign in.

    in XBoX Games and Apps
    Log off in the middle of a match after another person sign in.: This has happened to me twice now. I was playing a match online, my wife walks by and the xbox logs her in; then a alert reading something like "A sign in state has changed you will be taken...
  10. My son's gamer tag was changed by an unknown person (hacker?) and he can't log into ...

    in XBoX on Consoles
    My son's gamer tag was changed by an unknown person (hacker?) and he can't log into ...: My son's gamer tag was changed by an unknown person (hacker?) and he can't log into his profile on the game console. I changed the password on the online account but he still can't log into his...