When I go onto Xbox cloud gaming and try to get on a game it tells me to sign in but when I...

Hi Sam, I’m Ryan.

What device are you trying to access cloud gaming on? There’s been a few threads reporting this error recently.

https://answers.microsoft.com/en-us...t-on-the/1ffb7e67-9e5d-4ac3-8929-178d8340c54e

Here to help.

Hello, My name is David. I am an independent advisor, happy to help you today.

I'm sorry that you have this problem, to start I would like to know which device you are using, from a console or a PC, do you also receive an error code at some point?

I am attentive to your response.

Best regards.

Yes when I go to sign in on a game affiliated with my Xbox sign in.

However on the Xbox app I have no problems signing in it happens when I want to play a game through is I can never play multiplayer because It is telling me that I am not connected to the internet

I have not tried any other account but thanks for the suggestion I will try it when I get back!

I think something is going on because when I tried signing into xbox.com with the edge browser it is giving me the same message.

Chrome allowed me to get onto the site.

I was getting onto the site to try and get the GWG that just came out.

When I play portal 2 and I have to choose the storage device it says cloud saved games is not connected and signs me out of Xbox live but when I go back to the dashboard it signs me back in. It's like I didn't download an update.