When I go onto Minecraft Bedrock it signs me out of my account.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

AlfieBaines, Does an error message appear?

What's your platform my friend?

I look forward to continuing

Whenever I try to login into my microsoft account on Minecraft PS4 Bedrock Edition it always says i’m already connected to an account but yet it still says “Sign in with a Microsoft Account”. There is no way I can remove or log out of this account, and even
when i click on “Sign in with a Microsoft Account” I go to https://aka.ms/remoteconnect, type in the code, login with my new Microsoft Account, and it says “You’re now signed in to Minecraft for Playstation 4. You can safely close this window.” But then on
my playstation it continues to say i’m connect with an account but tells me to sign in with an account.

Please tell me if i’m doing something wrong or what do i need to do?

Whenever I try to login into my microsoft account on Minecraft PS4 Bedrock Edition it always says i’m already connected to an account but yet it still says “Sign in with a Microsoft Account”. There is no way I can remove or log out of this account, and even
when i click on “Sign in with a Microsoft Account” I go to https://aka.ms/remoteconnect, type in the code, login with my new Microsoft Account, and it says “You’re now signed in to Minecraft for Playstation 4. You can safely close this window.” But then on
my playstation it continues to say i’m connect with an account but tells me to sign in with an account.

Please tell me if i’m doing something wrong or what do i need to do?

same

Hello River Heyburn,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you're experiencing this issue with Minecraft Bedrock. The error message you're seeing means that the Microsoft account you're trying to use to sign in to Minecraft Bedrock is already connected to another Minecraft account. This could be because you previously used a different Minecraft account with the same Microsoft account, or because someone else has used your Microsoft account to sign in to Minecraft.



To resolve this issue, you can try the following steps:



1. Go to the Xbox website and sign in with the Microsoft account you're trying to use to sign in to Minecraft Bedrock.

2. Click on "Profile & settings" and then "Account settings".

3. Under "Your info", click on "Sign-in preferences".

4. Make sure that "Ask for my password" is selected under "Security preferences".

5. Scroll down to "Apps and services" and click on "Apps and services that can access your account".

6. Look for Minecraft Bedrock in the list of apps and services and click on it.

7. Click on "Remove these permissions" and confirm that you want to remove Minecraft Bedrock's access to your Microsoft account.

8. Try signing in to Minecraft Bedrock again with your Microsoft account.



If this doesn't work, please connect with our live support team.



I hope this helps! Let me know if you have any other questions or concerns.

Thank you for the response

1. Are you using a new device?

• No
  

2. Have you tried playing Minecraft on this device?

• As I mentioned in my initial post, Java Minecraft plays fine. Bedrock Minecraft won't let me sign in.
  

3. Did you sign in using the same account where your game is attached?

• Yes
  

4. After migrating your account, can you sign in successfully to Minecraft?

• Yes, on the Java Version
  
• No on the Bedrock Version (As I stated in my initial post)