When I confirm age, popup window opened like attached image.

Grace Choi · Oct 1, 2018

How to I confirm age?

:)

UnfittedFob137 · Oct 1, 2018

GTA 5 GOD purchase issue

Hi,

Thanks onyx62is & Miss Diggs.

I was trying all the possible ways so far.

Accordingly I see no problem in my Paypal account in
commerce.microsoft.com also.

http://postimg.org/image/cl4zi59yn/

When I go to purchase the window comes like this.

http://postimg.org/image/6buaxzlup/

And when I confirm it ends like:

http://postimg.org/image/iewbiscqr/

I want to buy before the Rockstar Games Sale ends in Aug. 25.

Even when I contact Xbox customer care they take it as a server issue may be. but this happens since last Monday(18th August)

Pls Help me.

신호석 · Oct 1, 2018

problem of xbox profile making

i
decided to buy forza horizon 4, but i thought like that: 'lets make xbox profile first'

than i go to make xbox profile and press the confirm age button, but arror

Server Error in '/' Application.

what is that and how can i fix it

(im korean and i need to confirm age by i-pin)

Tormaz · Oct 1, 2018

Hello!

One thing you could try is using a different browser or device to access it.

Grace Choi · Oct 2, 2018

Thanks for replying.

I tried, but it's same.

XBF Jasmine Z · Nov 5, 2018

Hi Grace,

Thanks for reaching out!
I'm sorry to hear about the current issue with trying to confirm the age of the account on Xbox.com. Please try going to our Microsoftsite
to verify the account and let us know if this helps. Also, is this a child account? Please let us know the process before getting to the "Confirm Age" screen.

Try this out and let us know the results.

XBF Jasmine Z

Hi Grace,

Thanks for reaching out!
I'm sorry to hear about the current issue with trying to confirm the age of the account on Xbox.com. Please try going to our Microsoftsite
to verify the account and let us know if this helps. Also, is this a child account? Please let us know the process before getting to the "Confirm Age" screen.

Try this out and let us know the results.

Grace Choi

Thanks for replying.

I tried, but it's same.

Tormaz

Hello!

One thing you could try is using a different browser or device to access it.

Volodyagold31

Also, if game getting launched from its root folder, it gives off this second popup after first error window that attached to the post

Trice77

@Jesse MNJ Tech

When you say this must be done from a computer, do you have to be logged in to the computer as the child? My kids do not have Microsoft user accounts on my computer at the present time (though they have in the past). When I log in to Edge and go to aka.ms/familyverify, I get a popup message that says, "This site is trying to open Microsoft family features." When I click on the "open" button, I get another popup box that says "Sign in so you don't miss out." When I click the "Sign in" button on that popup, I am prompted for my Windows laptop PIN. This happens whether I am logged into Edge as myself, my child, or in an InPrivate window.

When I confirm age, popup window opened like attached image.