When I click on any games it's showing your subscription on different region

Hello, Rubi B. I’m Arturo, and I’ll be glad to assist with your concern today.

However, I find it appropriate to ask additional questions:

- Are you on Xbox or PC?
- Please share a picture of the message you posted
- Is this problem occurring when you want to play Game Pass Games, or is this with all your purchased games?
- Where are you from?
Your country
- What potential solutions you tried to solve this?

Thanks for your time,

Arturo.

When I clicked on your link it does show the US price of $19.99 less 75% to be $4.99.

However, if I click the link provided in Major Nelson's post it takes me to the page I have for my gamertag's region which is Canada. The price that shows there is $29.99 less 75% which is $7.49. This suggests that perhaps your gamertag is set for a different
region than where you live and that may be why the price is showing up different for you.

When I click "Confirm" the screen loads, then goes back to the screen showing me the different subscriptions

Hello Jefferskn,

Thanks for the reply with the update. When you go to game pass where it shows the one month. There will be an arrow to the right click that and see if 6 months shows and for the 29 USD ( price may differ if in different region). I was able to verify that
it still shows on mine also as does the 1 month for 9.99.

Thanks,

Brad

Thanks for the suggestions.

I am on a computer and I tried all of the above. When I tried the account migration I got an email saying my account has moved from USA to Great Britain. However I am still having the same issue.

When I try to click upgrade I'm getting the same "Change your Microsoft Store region

You currently have a subscription from a different region. If it still doesn't work, please contact customer support." error message.

It also appears the Xbox Live subscription is still USA as the recurring billing option is showing in dollars.

The Xbox Live subscriptions I bought were definitely advertised as UK / EU.