When do I get my points?

Discus and support When do I get my points? in XBoX Rewards & Social to solve the problem; I pre-ordered Mass Effect nearly a month before it came out and still have not received an upgrade to my star status or my reward points. When will... Discussion in 'XBoX Rewards & Social' started by AXILLEUS73, Apr 6, 2017.

  1. AXILLEUS73
    AXILLEUS73 Guest

    When do I get my points?


    I pre-ordered Mass Effect nearly a month before it came out and still have not received an upgrade to my star status or my reward points. When will this happen?

    :)
     
    AXILLEUS73, Apr 6, 2017
    #1
  2. Casper32246
    Casper32246 Guest
    When do i get my Punchcard rewards?

    I pre-ordered Dishonored 2, WatchDogs 2, and Resident Evil 7 before Dec 31, 2016 in an effort to receive 15,000 points. I have not received them yet. When can I expect to receive my Punchcard rewards? Thanks in advance.
     
    Casper32246, Apr 6, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    When do i get my Punchcard rewards?

    Hello Casper32246,

    Apologies for the inconvenience. While the final punch for Resident Evil 7 was supposed to be awarded 96 hours after release, we are investigating some users who have not received this punch automatically. While our platform team investigates why this is
    occurring, we will manually adjust your account for completion of the offer. You should see the Credits pending by the end of next week, at the latest.
     
    XBLRewards8, Apr 6, 2017
    #3
  4. Smwutches
    Smwutches Guest

    When do I get my points?

    Preorders do no count towards VIP. There were no offers to receive credits just for preordering that game. It would have counted as a punch towards the games on demand punchcard running at that time and you would have needed 2 other eligible purchases to
    complete that offer and receive credits.
     
    Smwutches, Apr 7, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello AXILLEUS73,

    As Smwutches says, pre-orders are not eligible for MyVIP, as stated in our FAQ:

    What content on the Xbox Store is eligible for MyVIP?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
    items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    When do I get my points?

    Preorders do no count towards VIP. There were no offers to receive credits just for preordering that game. It would have counted as a punch towards the games on demand punchcard running at that time and you would have needed 2 other eligible purchases to
    complete that offer and receive credits.
  7. XBLRewards8 Win User

    When do I get my points?

    Hello AXILLEUS73,

    As Smwutches says, pre-orders are not eligible for MyVIP, as stated in our FAQ:

    What content on the Xbox Store is eligible for MyVIP?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
    items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.
  8. Dirty Loco Win User

    when will i get my points

    I am going to assume that you're asking about the points from the 'Summer of Arcade' promotion. Correct me if I'm wrong.

    Here is the fine print:

    *Purchase any 3 Summer of Arcade games: Tony Hawks’ Pro Skater HD, Deadlight, Wreckateer, Hybrid, and Dust: An Elysian Tale before August 21, 2012, 11:59pm EST, and recieve 400 promotional Microsoft Points! Limit one
    (1) gift per person. To qualify for your gift, you must purchase any three of the five featured games from Xbox LIVE Arcade using your Xbox LIVE account, by August 21, 2012 11:59 EST. Promotional Microsoft Points
    will be deposited into your account within four to six weeks, and must be used by 12/30/2012.
    Offer available Worldwide in all Xbox LIVE countries except, Brazil, Chile, Colombia, and Mexico, is non-transferable, not redeemable for cash, and
    cannot be combined with any other rebate or offer. Taxes, if any, are the sole responsibility of the recipient. Download charges may apply as set by your ISP. For Xbox LIVE Terms of Use and system requirements, see www.xbox.com/live.
    Offer provided by: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052.
    http://www.xbox.com/en-US/community/promotions/summer-of-arcade
  9. HassanB Win User

    when will i get my points

    What specific points are you talking about?
  10. Verachi Win User
Thema:

When do I get my points?

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