When are Microsoft going to fix game downloads for the PC ?

Discus and support When are Microsoft going to fix game downloads for the PC ? in XBoX Games and Apps to solve the problem; Why can I download games on my Series X, on my 1 Gb fibre connection in a matter of minutes - yet on my PC it's forever "preparing" or stuck at "0%... Discussion in 'XBoX Games and Apps' started by No 1 Richy, Apr 22, 2022.

  1. No 1 Richy
    No 1 Richy Guest

    When are Microsoft going to fix game downloads for the PC ?


    Why can I download games on my Series X, on my 1 Gb fibre connection in a matter of minutes - yet on my PC it's forever "preparing" or stuck at "0% downloading"?

    This problem has persisted through multiple re-installs of Windows.. for in excess of a year now. It's quite appalling. You've had nearly two decades of experience for the delivery of games onto Microsoft platforms.. why is this consistently broken on Windows ? This appears to be a very common problem looking across multiple forums, across multiple years. No, I am not interested in "play on the cloud with no delay", am I interested in getting the material onto my hard drive so I can play it locally. End-of-story. I have no doubt that some of the advice is well-meaning but it misses the point entirely; this is windows out-of-the box behaviour with a clean install. Not good enough.

    Also, has anyone that's ever played games *used* the xbox app ? Half-a-dozen highly skilled people could spend a couple of months delivering to us what is needed.. it is difficult to fathom how you could go so badly wrong here.. you would be better off throwing yourselves (integrating that is) into Steam, GoG, Epic.. whatever to be honest.. it would provide a much better service.

    I'm trying to download something which is 7.4 GB and is still stuck at 0%. If i'd have flipped my console on it would be nearly done in the time taken to write this email.

    :)
     
    No 1 Richy, Apr 22, 2022
    #1
  2. Farscape247 Win User

    When are Microsoft going to fix game downloads for the PC ?

    what antivirus are you using, also are you using wifi or lan, is your network set to private not public.

    have you tried changing the dns

    I have windows 11 and download at full speed without issue. several other pc's in the home all running win 10 or win 11 and they all download at full speed too.
  3. L4c3rd4 Win User

    When are Microsoft going to fix game downloads for the PC ?

    Indeed, my friend, it happens a lot lately with the Xbox app for PC, on W11 more than on W10, I myself am using W10 to install games, but every now and then, I face an issue there as well, but less than I faced when using W11. :/

    Unfortunately, the app has some issues right now. :/
  4. No 1 Richy Win User

    When are Microsoft going to fix game downloads for the PC ?

    As I said, you mean well no-doubt, but miss the point entirely:

    This is default out-of-the-box behaviour for a clean installation of windows (win11 in this instance). All of the above is useful if something may be wrong with the configuration/setup.

    It's downloaded 1.6 GB of 7.4 GB because I went away and had a cup of tea and presumably, for some reason, only installs when idle.

    This behaviour out-of-the-box is broken; lots of people complain about it yet nothing is done.. when I click on "install" I expect it to install there-and-then. This is my 3rd recent clean install of Win11 for the record. Nothing ever changes, and nothing ever will until Microsoft recognise and accept that it is broken.
  5. L4c3rd4 Win User

    When are Microsoft going to fix game downloads for the PC ?

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey No, how are you today? Hope you're well.

    I'm so sorry about those issues there. :/

    So, let's try this, first, make sure your windows and all its services are up to date:

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available;

    Also, check the Microsoft Store for any updates on the Xbox apps and its services.

    ______________________________________________________________

    Then try this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    ______________________________________________________________

    Then, try to uninstall and install the Xbox app. :)

    ______________________________________________________________

    If it still doesn't work you're going to uninstall the games services using a powershell command.

    In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

    Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

    ______________________________________________________________

    If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

    If you're using Windows 10:

    https://www.microsoft.com/en-us/software-downlo...

    If you're using Windows 11:

    https://www.microsoft.com/en-us/software-downlo...

    First, you will download it > Open the ISO Image tool > Open a file inside it called SETUP.exe > Select upgrade > download from the cloud > Keep games and apps.
  6. XBF Brad A Win User

    XBOX Game Pass for PC wont work even though I have XBOX Game Pass Ultimate.

    Hello Avian,

    When you want a game from the game pass for PC, you need to go through the game pass for PC or the Microsoft store to download the games. They will not download from the app or console companion. Here is the

    game pass for PC FAQ
    .

    Thanks,

    Brad
Thema:

When are Microsoft going to fix game downloads for the PC ?

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