When and if are they going to fix the firmware problem for the elite 2 on PC

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Nickabya99881890, as you may know the community is public and unfortunately as Independent Consultants we are unable to provide this type of feedback to Microsoft.

The ideal in this case would be to use the Uservoice that now works on Insider on the Reddit platform to make this recommendation to Microsoft.

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https://www.reddit.com/r/xboxinsiders/wiki/ideas/

Provide feedback to Team Xbox

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It's whatever the controllers firmware they are shipping with on the PC even connected they don't see the need to upgrade the firmware, but when connected to an xbox it does and once that has been completed mine worked. I have the brand new elite series 2 halo edition so maybe something needs to be changed for pushing this firmware to others on PC only instead of the need for a console.

I had a standard Xbox one controller that functioned fine on Xbox and when connected to a PC with bluetooth or with a wire. Then I updated it. It stopped functioning when connected to a PC with bluetooth and only worked with games launched from Steam. I reverted the firmware through my Xbox and now its fully functional again.

I just recently got an Elite Series 2 controller. When connecting to my PC with bluetooth it worked fine except for the fact that the "A" button kept bringing up the game bar. It made it unusable through bluetooth. When I used a wired connection it was fine. I was also able to remap it using the PC accessories app. I read online that updating it could fix the "A" button issue. The accessories app on the PC did not give me an update prompt but the accessories app on my Xbox did. After updating on the Xbox I tried reconnecting with to PC with bluetooth and it now had the same issue that my Xbox One controller was having! In addition, when I connected it to my PC with a wire, the accessories app said my controllers firmware wasn't compatible. So once again, I used my Xbox to revert the firmware on my Elite Series 2 Controller and guess what? It fixed all the issues. Full functionality on PC with bluetooth, the "A" button no longer brought up the game bar, and it was compatible with the accessories app again.

Basically, whatever Microsoft has going on right now with their controller updates is breaking them. If you have an Xbox, revert your controllers firmware. If you don't have an Xbox, I'm very sorry. You're just going to have to deal with a wired connection and use your $200 controller without any of its fancy features until Microsoft can get it together. Trust me on this. Before I figured out how to revert the firmware I spent days trying everything I could find on the internet, trying suggestions in this forum, and talked to a bunch of different Microsoft reps until finally one suggested reverting. What's funny is a rep I talked to before the last one said I couldn't revert the firmware. Funny how that works. Save yourself some sanity and just be patient. It sucks but there's nothing you can do. If you don't have an Xbox I would suggest going to GameStop or something and ask nicely to connect to a display model and revert the controller firmware that way.

Here's how to revert your controllers firmware:

https://answers.microsoft.com/threa...messages/a1ce9491-38ab-4bf3-b105-784660bf7394

Update: While reverting the firmware of my xbox one controller fixed all problems, my elite series 2 controller now randomly disconnects causing a huge temprary FPS drop on PC. This is so stupid. I'm not spending another week talking to reps who barely know what they're talking about. I'm leaving it as is until a new update comes out. I'm drained. How this isn't a "known issue" is beyond me.

For the elite series 2:
The firmware I revert to is 4.8.1908.0

The firmware I update to is 5.11.3118.0

To be more specific, this problem started with Firmware update 5.13 . I was willing to pay the premium price for this controller so I could map the paddles to individual button actions not to just emulate existing buttons.

To add to the pain, I do not own an Xbox console so I can not revert the firmware to 5.11 at least on a PC. I can't find any way on PC to do this.

Microsoft Please fix this. I was always willing to buy and replace the controller as long as the functionality was still there. Now, if something happens to this controller I will not buy another Elite for my PC gaming needs.

So basically if No Fix for firmware 5.13 then this will be my last Elite controller. I hope this is not farewell Microsoft (dramatic music accompanied by dramatic statement).

THis is not a isolated case. My elite 2 paddles also stopped working after a firmware update. I am on PC with Windows 11, don't have an xbox to revert the firmware. What must we do?