What's wrong with my Xbox?

ttv.Xlsayer5260 · Oct 27, 2019

So recently, my Xbox has been acting weird. When I try to go to my apps like YouTube or twitch, it never opens and I get an error message. So, I went to the Xbox website to type in the error code to see what the problem is. Only to find out that the error
code I got wasn't working on the website. So I want to know what's going on with my Xbox and see how can I fix it. If you're wondering what the code is, it's 0x87e10bca.

:)

brokeu91

First of all, thanks for replying. I did do some of those things, short of buying an N adapter (I actually have a g/n router at home).

The odd thing is that when I test the connection it almost always comes up as four bars. I'm not really sure what's going on, but it's almost like my xbox has a virus. Is that even possible?

ttv.Xlsayer5260

Okay so I'm doing the reset and I'm doing the part where I need to put in the email and password and for some reason I'm putting in my password, the correct one, and it's saying that it didn't match - even though it worked on the website. I don't know what
to do.

UPDATE: Never mind I found out how to fix this.

XBF Steven R

Hey there ttv.Xlsayer5260,

Thanks for reaching out to the Forums for insight on this problem with your console running the way it should. I understand how this could be puzzling/concerning. I suggest trying the reset before uninstalling the apps first, especially if they're not games
since that would be the faster troubleshooting step. If reinstalling them doesn't work, then try the soft factory reset as provided by @TAHER TAHER1.

Thanks for reading!

TaintlessZero

Its not the servers. I have had this problem before the server issues I think it is my hardware

OklaGrizzlyBear

Hiya!!

Apparently XBOX servers are having some issues right now with various areas. I'm sure that Microsoft is fully aware of the situation and are working on a resolution to correct the problem..

Happy Gaming!!

What's wrong with my Xbox?