Whats happening your end to stop me redeeming a gift code?

SolarCarrot7146 · Jul 1, 2018

Tried on Microsoft Account and on Xbox One to redeem a gift code for Xbox Live Gold 3 month membership …. have been getting this message since June 27th: "Try that again. Something happened on our end. Waiting a bit might help"

Details from latest attempt on Xbox One:

KmbWAgQhrEGvYiwD.3.1.6.13

2018/07/01 - 10:57:14 UTC

Please can someone from Microsoft Xbox tell me:

1. What happened your end?

2. How long does 'waiting a bit' mean?

3. What will actually help?

Thanks, in hope

:)

B3RNI3MACATTACK · Jul 1, 2018

Xbox rewards

I need help from an Xbox Rewards Rep to aid me in redeeming my rewards points to a Microsoft store gift card.

c2k · Jul 1, 2018

Redeeming Microsoft rewards and gifting them to a friend.

This makes no sense... it's a "gift" card! How do I "gift" it to someone if it is direct deposited???? Please use your brain and either allow us to use a "gift" card for what it is, a "gift", or stop calling it a "gift" card. Seriously, open a dictionary
and look up what a "gift" is!

Commodus · Jul 2, 2018

Hi SolarCarrot have you tried again to redeem your code today? Are you still getting the error message?

Commodus

Hi SolarCarrot have you tried again to redeem your code today? Are you still getting the error message?

XBF Jasmine Z

Hi DahirME,

Thanks for reaching out to us! Please explain a little more about what happened after trying to redeem the code. Was it saying the code was expired or already redeemed previously? The post stopped at "when i put the code of Mojang page this is what happen"

Please try to
redeem the code on a different web browser if it is still not working.

I Hope this helps.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Todd, the codes to be redeemed at Microsoft have 25 digits, with this checked what may be happening because it is in relation to the region, try to check in your purchase or in G2A if the code you purchased belongs to the same region you are in and also the console and account.

How to redeem gift cards and codes

https://support.xbox.com/en-us/help/subscriptio...

Redeem a gift card or code to your Microsoft account

https://support.microsoft.com/en-us/account-bil...

Francia J.

I appreciate you letting me know and if it's not showing on your account please ask any of your family members to check if they have accidentally redeemed it on their end.

For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...

Huch-38EC7999-C6D7-4

8 weeks? end of June? What happened to 4-6 weeks? These codes have to be redeemed by the end of June!

Whats happening your end to stop me redeeming a gift code?