Whats happening with my account?

JoãoLobato2016 · Apr 16, 2016

I was Sharing my account with my friend and after a while I decided to switch my password. I found out that he still had access to download my games. I changed the password again, and nothing happened!!! Please, how can I fix it?

:)

x AngeILan x · Apr 16, 2016

Whats happening??

if your profile is on someone else’s Xbox that that’s why

sHad0WmaK3r97 · Apr 16, 2016

What is happening with Microsoft

When will xbox live work again? Can you atleast tell us what's actually going on? Who will pay the days i lost on live? Why is it taking so long to fix the issues? ....

Qwertei · Apr 16, 2016

You Made a Post already ShallowPear58 I'd recommend not making another one
forums.xbox.com/.../2147443.aspx

steeledwand7664

What sounds like happened is the email you thought was associated with TheElf555 is not the email you signed in with. and when you went to xbox.com and signed in with that particular email it created a new xbox profile for that email.

The best way to figure out what email is associated the theelf account is to contact xbox support by going to support.xbox.com/contact-us and provide them that gamertag and if they can verify the ownership of that account they can provide you with the email
associated with it.

L42 Cameron

yeah, i changed my password as soon as i got back home, but it's just strange, my old password was near impossible for anyone to have figured it out, it was more than 35 characters long. and yeah....i'm sure Xbox Support won't be a help to me, they never
have been in the past. i guess it's my only option though. :/

Mash1997

Your gamertag is the same as your profile so you will need to go onto your Xbox Guide menu and scroll down to Recover Gamertag, then follow the onscreen instructions. Before doing this I highly suggest you delete your profile from your hard drive so there
are no problems like corruption.

I hope this helped!

HassanB

Hello, your "profile" is your "gamertag" if it was an online profile. If you had a different gamertag previously, from the looks of your post I'm guessing it was "Roguemant". You will need to download your profile using the e-mail and password associated
with that account. If you can't remember what that e-mail address is you will need to contact phone support and speak with them about this.

Each gamertag can only have one e-mail attached to it, so you would need to use the e-mail associated with the gamertag "Roguemant" to be able to download that "profile" to your XBOX 360 console. If you have access to your previous XBOX still and that that
account is still accessible on that console you will be able to view what e-mail is on that gamertag by going to the XBOX 360 Dashboard > Settings > Account > Manage > Windows Live ID. The e-mail should be listed there, login with that e-mail.

Qwertei

You Made a Post already ShallowPear58 I'd recommend not making another one
forums.xbox.com/.../2147443.aspx

Whats happening with my account?