What to send back with my elite 2 controller for replacement?

Discus and support What to send back with my elite 2 controller for replacement? in XBoX on Consoles to solve the problem; Do i send it all back, the case it came in and all the pieces or just the controller, they say to not send it with thumbsticks, d-pad or paddles.... Discussion in 'XBoX on Consoles' started by Mr xSkyWaKax, Feb 2, 2021.

  1. Mr xSkyWaKax
    Mr xSkyWaKax Guest

    What to send back with my elite 2 controller for replacement?


    Do i send it all back, the case it came in and all the pieces or just the controller, they say to not send it with thumbsticks, d-pad or paddles.

    :)
     
    Mr xSkyWaKax, Feb 2, 2021
    #1
  2. Smwutches Win User

    What to send back with my elite 2 controller for replacement?

    Send only the controller. Anything else you send with it is not guaranteed to come back.
  3. AaronLeal2 Win User

    Xbox Elite Series 2 Controller Warranty - Terrible Service from Microsoft

    I also have to retur my elite series 2 but how do i send the controller back with bear nothing on the controller or with what it came with
  4. s33r Win User

    Elite series 2 controller replacement

    Warranties cover a like for like replacement if required under that warranty so as far as I know, yes, if you send an Elite series 2 in for replacement you will receive an Elite series 2 back.
  5. Johnny Toonz Win User

    Xbox Elite Controller 2 Shipping for Replacement

    My xbox elite controller 2 had an issue and wasn't responding correctly so I filed a claim to receive a replacement. Now I need to ship the controller in order to receive the replacement but what do I include when I ship the controller? In the directions
    it says not to include removable parts but it is talking about the elite 1 and is not very clear.
    If part of the issue is with the removable parts place everything in a sealable bag such as a ziplock or if you have the original package still place everything back in the box and ship. If the only faulty part is the controller itself then just send the
    controller. I hope this was helpful for you in clearing up the instructions.
  6. AdamSandberg1 Win User

    Series 2 Elite Controller Issue. Curious if anyone else has had a similar experience.

    Hey man can I have some help I shipped my elite series 2 controller back to microsoft for a replacement because Ive had the problems everyone has had with unresponsive buttons and got my new one back today and checked if it had the same problem and sure
    enough it did so now I dont know if I should send this one back for another replacement
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What to send back with my elite 2 controller for replacement?

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