What to do with broken Xbox controller

Hi there!

There is nothing particularly hazardous that would prevent you from simply throwing it away but we would always support recycling the device if you have an area that will take it near you!

What your saying makes no sense, a controller is connected to your xbox, it has nothing to do with the game itself. Maybw your controller is broken?

Thanks for the tips. I did find that site on my own and none of the suggestions have helped.

Unfortunately, it just isn't acknowledged as being connected by anything other than the device manager. I do not receive any error messages.

I guess the controller is just broken? I'm just not sure what would be broken about it.

Other Xbox controllers connect to my PC fine. This controller connects to the Xbox fine. It also connects to this PC fine via Bluetooth.

I can't figure out what would be broken that prevents specifically this controller from connecting to my PC via USB and the Xbox Wireless adapter but does allow it to connect to the Xbox. And also allows other Xbox controllers to connect to the PC just fine.

If it is a replacement contact customer service they should have information on the past repair/replacement explain your situation and I'm sure they will be able to assist. Hopefully you have a spare to use in the meantime.

Thats not right because the controller should still be under warranty whether its a refurbished one or not. You bought a new console and is covered for a certain period of time .Device
Service and Repair should be able to register your whole xbox including the controller. If anything you can request a call back and ask to speak to a supervisor. Explain the situations in detail. Request
a call back